Installing Palo Alto GlobalProtect VPN (MAC OS)

Follow these instructions to install the new Palo Alto GlobalProtect VPN client on your computer.

  1. You will need to be off-campus and at the computer that you would like to install the VPN client.  Open a web browser and navigate to
  2. You may see a warning in your browser such as the one below, warning you that the security certificate is not correct for the website.  If you do, click on ADVANCED.
  3. Next, click on the "Proceed to (unsafe)" link, it is safe.
  4. Next you will be asked to login.  Login with your Cedar Crest network login credentials.  This is the same username and password that you would use to log in to Cedar Crest Online (Canvas), computers on campus, Astra Schedule and other resources).  Then click Login.
  5. After logging in, you will be able to choose the client that is right for your computer.  Click on Download Mac 32/64 GlobalProtect agent and save it to your computer.  Double-click on the GlobalProtect.pkg file to run.
  6. Click Continue at the Install GlobalProtect Wizard dialog box.
  7. You should Install for all users and then click Continue.
  8. Make sure GlobalProtect and Install are selected, and click Continue.
  9. Click Install to start the installation.
  10. You will need to input an administrators username and password in order to complete the installation, then click Install Software. This should be your local mac account or the local admin account you use on your personal mac, not your College FalconNet account.
  11. Click Close after the installation is complete.
  12. To start GlobalProtect, right click on the GlobalProtect icon in the notifications area of the Menu Bar, and select Show Panel.
  13. To connect to the Cedar Crest Network, fill in the following information, then click Connect.
    1. Portal:
    2. Username: Your Cedar Crest Network Login
    3. Password: Your Cedar Crest Network Password
  14. You may receive this certificate error.  If you do, you will receive this message/error every time you connect to the Cedar Crest VPN.  Click Continue to finish connecting.
  15. Once connected, you will receive this welcome message.  If you do not want to see this every time you connect, click the box next to Do not display this page again


Do you need to access your F, L and H drive files?  Click here for instructions.


Article ID: 52545
Tue 4/24/18 4:05 PM
Mon 10/5/20 12:47 PM

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