Popular Articles

Microsoft Teams is an easy way to pull together a group to share, collaborate and communicate in one central location without the use of phone calls that take time away from our day or emails that can easily get buried.  From directly within Teams we can bring everyone together to share information, securely edit files live and at the same time, bring together Microsoft Office 365 apps (OneDrive, OneNote, Planner, Forms, etc) and third-party apps and websites in one place, tag members of the tea
directions for printing the configuration page for printer setting info.
Directions on moving a form created in your Office 365 account to a shared department or organization group.
Directions on using our self-service site to reset your password.
Information for Windows 10 users who experience font issues with older Word documents created or edited on Windows 7 computers.
Directions on registering for the self-service password reset site.
Links to PaperCut website and list of recommended articles for getting started in the system.
directions for updating your password on the GlobalProtect VPN
Instructions on installing the free adobe pdf reader.
Registering streaming devices for wireless access on FalconStream
Directions for installing the Palo Alto GlobalProtect VPN client on a personal Windows OS device.
How to connect to the campus network, Cedar Crest Online (Canvas) resources and remote web conferencing help.
List of online resources that use your FalconNet account for access.
A brief list of must dos for new students before arriving on campus for the semester.
Directions for connecting to the Jenzabar Remote Apps server and the associated remote applications.
Links to recommended articles to learn more about the College's online resources.
Information on Office 365 and Office 2016 suite available to download for current students and employees.
Tech Talks presented by the Office of Information Technology
A list of articles to help new students master online resources on campus.
Information for students purchasing technology or bringing currently owned technology on campus. Includes information for Windows and Mac devices, Smart technology, gaming devices and peripherals.
The GlobalProtect VPN allows the Cedar Crest community to access our local network for a variety of different reasons.  One of those reasons is to access files that exist on our local server file shares, but the VPN does not map the familiar F:, H; and L: drives automatically.  Here are instructions on how to have a custom script written for you to access these network shares and how to use the script to connect to your network shares.
List of acceptable reasons for refund, and directions on how to request one.
Office of Information Technology systems maintenance and update schedule.