Popular Articles

Directions on moving a form created in your Office 365 account to a shared department or organization group.
Directions on using our self-service site to reset your password.
Directions on registering for the self-service password reset site.
Information for Windows 10 users who experience font issues with older Word documents created or edited on Windows 7 computers.
Links to PaperCut website and list of recommended articles for getting started in the system.
directions for printing the configuration page for printer setting info.
Registering streaming devices for wireless access on FalconStream
Directions for installing the Palo Alto GlobalProtect VPN client on a personal Windows OS device.
Microsoft Teams is an easy way to pull together a group to share, collaborate and communicate in one central location without the use of phone calls that take time away from our day or emails that can easily get buried.  From directly within Teams we can bring everyone together to share information, securely edit files live and at the same time, bring together Microsoft Office 365 apps (OneDrive, OneNote, Planner, Forms, etc) and third-party apps and websites in one place, tag members of the tea
Instructions on installing the free adobe pdf reader.
Directions for connecting to the Jenzabar Remote Apps server and the associated remote applications.
A brief list of must dos for new students before arriving on campus for the semester.
How to connect to the campus network, Cedar Crest Online (Canvas) resources and remote web conferencing help.
Links to recommended articles to learn more about the College's online resources.
List of online resources that use your FalconNet account for access.
List of acceptable reasons for refund, and directions on how to request one.
Tech Talks presented by the Office of Information Technology
Information on Office 365 and Office 2016 suite available to download for current students and employees.
The GlobalProtect VPN allows the Cedar Crest community to access our local network for a variety of different reasons.  One of those reasons is to access files that exist on our local server file shares, but the VPN does not map the familiar F:, H; and L: drives automatically.  Here are instructions on how to have a custom script written for you to access these network shares and how to use the script to connect to your network shares.
Access to computer systems and networks owned or operated by Cedar Crest College imposes certain responsibilities and obligations and is granted subject to College policies, and local, state, and federal laws. Acceptable use must be ethical, reflect academic honesty, and show restraint in the consumption of shared resources.
Link to the new student guide for accessing the online portion of your classes.
List of holiday call center and walk-in hours for the helpdesk.
Directions for using a mobile device to enroll on the Password Self-Service Website.