Popular Articles

Microsoft Teams is an easy way to pull together a group to share, collaborate and communicate in one central location without the use of phone calls that take time away from our day or emails that can easily get buried.  From directly within Teams we can bring everyone together to share information, securely edit files live and at the same time, bring together Microsoft Office 365 apps (OneDrive, OneNote, Planner, Forms, etc) and third-party apps and websites in one place, tag members of the tea
Directions on moving a form created in your Office 365 account to a shared department or organization group.
directions for printing the configuration page for printer setting info.
Directions on using our self-service site to reset your password.
Information for Windows 10 users who experience font issues with older Word documents created or edited on Windows 7 computers.
Directions on registering for the self-service password reset site.
Links to PaperCut website and list of recommended articles for getting started in the system.
directions for updating your password on the GlobalProtect VPN
Registering streaming devices for wireless access on FalconStream
Instructions on installing the free adobe pdf reader.
Directions for installing the Palo Alto GlobalProtect VPN client on a personal Windows OS device.
How to connect to the campus network, Cedar Crest Online (Canvas) resources and remote web conferencing help.
Directions for connecting to the Jenzabar Remote Apps server and the associated remote applications.
A brief list of must dos for new students before arriving on campus for the semester.
List of online resources that use your FalconNet account for access.
Links to recommended articles to learn more about the College's online resources.
Information on Office 365 and Office 2016 suite available to download for current students and employees.
Tech Talks presented by the Office of Information Technology
List of acceptable reasons for refund, and directions on how to request one.
The GlobalProtect VPN allows the Cedar Crest community to access our local network for a variety of different reasons.  One of those reasons is to access files that exist on our local server file shares, but the VPN does not map the familiar F:, H; and L: drives automatically.  Here are instructions on how to have a custom script written for you to access these network shares and how to use the script to connect to your network shares.
Link to the new student guide for accessing the online portion of your classes.
Directions for using a mobile device to enroll on the Password Self-Service Website.
A list of articles to help new students master online resources on campus.