Troubleshooting the PaloAlto GlobalProtect Client (MacOS)

Summary

Troubleshooting tips for the mac client.

Body

Issue

After upgrading the Mac GlobalProtect client, the client never connects and just "spins".

Solution

Click the Apple icon in the upper left hand corner, then click 'System Preferences', then 'Security'.

Look for a message at the bottom of the window stating "System software from developer was blocked from loading."

To allow the software to load again, click the Allow button.

Details

Details

Article ID: 101663
Created
Tue 3/17/20 8:24 AM
Modified
Tue 3/17/20 4:42 PM