Sending and Receiving Faxes in Microsoft Teams

Overview

Microsoft Teams is an easy way to pull together a group to share, collaborate and communicate in one central location without the use of phone calls that take time away from our day or emails that can easily get buried.  From directly within Teams we can bring everyone together to share information, securely edit files live and at the same time, bring together Microsoft Office 365 apps (OneDrive, OneNote, Planner, Forms, etc) and third-party apps and websites in one place, tag members of the team in conversations or actions and customize the work through adding notes (OneNote and others) and other applications.  And now - it is our phone system!

Sending and Receiving Faxes in Microsoft Teams

Sending and receiving faxes is fast and easy in Microsoft Teams!  Here is how:

1. First, your department has to be enabled for fax services in Teams.  If it is not, please put in a help desk ticket to ask.
2. Start by accessing the department fax team that you were added to. It will be Department Name Fax (Information Technology Fax) for example.
3. Click on Fax across the top of the General channel.
    
4. The Momentum Fax app will take a few seconds to initialize.  You will then see a dashboard that will show the number of faxes sent, and received.
5. Click on Menu to see available options.
   
   
    
6. To send a fax, click on Compose.
7. Fill out the Name, Number, Subject, any message for the cover page, and add your attachment. 
8. Click Submit.
9. To see faxes received, click Received.
10. If there are faxes waiting, you will see a list and be able to click to view.
    
    
     
11. Additionally, you can click Reply to send a fax back.