Setting Your Teams Phone to Forward to Another Number (such as your cell phone)

How to forward your calls to another number such as your cell phone, or another number.

Overview

Microsoft Teams is an easy way to pull together a group to share, collaborate and communicate in one central location without the use of phone calls that take time away from our day or emails that can easily get buried.  From directly within Teams we can bring everyone together to share information, securely edit files live and at the same time, bring together Microsoft Office 365 apps (OneDrive, OneNote, Planner, Forms, etc) and third-party apps and websites in one place, tag members of the team in conversations or actions and customize the work through adding notes (OneNote and others) and other applications.  And now - it is our phone system!

Forward Calls to Another Number from Teams

Here is how:

1. Open Settings: Click on Settings and more (the ellipsis) next to your profile picture at the top of Teams.
2. Navigate to Calls: Select Settings, then go to the Calls section.
3. Choose Call Forwarding Options: Under Call answering rules, select Forward my calls. You will see several options in the drop-down menu:
   Voicemail: Send calls directly to your voicemail.
   New number or contact: Enter another phone number or select a contact to forward calls to
   Call group: Create a call group to forward calls to, up to 25 people
4. Save!

Forward Calls to Another Number from a Physical Phone

Here is how:

1. Tap Your Initials or Image in the upper left corner of the screen.
2. Select Settings, on the right slide out menu.
3. Tap Calling.
4. Tap the slider for Call Forwarding. 
5. Note: it defaults to Voicemail.  You will want to change that by tapping on Voicemail.
6. Tap Contact or number.
7. Now, either select the appropriate contact from the directory or type in the phone number you want the calls forwarded to.
8. Save your selection and you should see the number or person listed.