Connect to FalconNet Wi-Fi – Android

Learn how to connect an Android phone or tablet to Cedar Crest College's FalconNet wireless network and resolve common connection problems.

Overview

FalconNet is the wireless network available to Cedar Crest College students, faculty, and staff throughout campus.

Follow these instructions to connect your Android phone or tablet to FalconNet and troubleshoot common wireless connection problems.

Note: Android settings may vary depending on your device manufacturer and Android version. These instructions apply to most current Samsung Galaxy, Google Pixel, and other Android devices.

Before You Begin

Make sure that:

• You are on the Cedar Crest College campus.
• Wi-Fi is enabled on your device.
• You have your current Cedar Crest College FalconNet username and password.

If you recently changed your password, you may need to forget your existing FalconNet connection and reconnect.

Connect to FalconNet

1. Open Settings on your Android device.
2. Select Network & internet → Internet or Connections → Wi-Fi, depending on your device.
3. Make sure Wi-Fi is turned on.
4. Select FalconNet from the available networks.
5. Enter your Cedar Crest College credentials when prompted.
6. Review the additional authentication settings, if displayed, using the guidance below.
7. Tap Connect.

Once connected, FalconNet should appear as your active wireless network.

Your device should automatically reconnect when you return to campus.

Wireless Authentication Settings

Some Android devices display additional settings when connecting to a secure wireless network.

Setting	Guidance
EAP Method	PEAP, if confirmed by Cedar Crest IT
Phase 2 Authentication	MSCHAPV2, if confirmed by Cedar Crest IT
CA Certificate	Use the certificate validation method specified by Cedar Crest IT
Domain	Enter the authentication domain provided by Cedar Crest IT
Identity	Your FalconNet username or Cedar Crest email address, as required
Anonymous Identity	Leave blank unless otherwise instructed
Password	Your current FalconNet password

Important: Do not select Do not validate or disable certificate verification to bypass a connection error. If your device requires a CA certificate or authentication domain and you do not have the correct information, submit an IT Support Request.

The exact authentication settings must match Cedar Crest's wireless configuration.

Troubleshoot FalconNet Connection Problems

If your Android device cannot connect, repeatedly asks for your password, or displays an authentication error, try the steps below.

Step 1: Check Your Wi-Fi Connection

1. Open Settings → Wi-Fi.
2. Confirm Wi-Fi is turned on.
3. Make sure Airplane mode is turned off.
4. Turn Wi-Fi off, wait a few seconds, and turn it back on.
5. Select FalconNet and try connecting again.

If FalconNet does not appear, move to another campus location and scan for available networks.

Step 2: Forget FalconNet and Reconnect

Your device may have saved an outdated password or wireless configuration.

Forgetting FalconNet removes the saved connection information so you can reconnect.

Google Pixel and other Android devices:

1. Open Settings.
2. Select Network & internet → Internet.
3. Locate FalconNet in the available or saved networks.
4. Tap FalconNet or its settings icon.
5. Select Forget.

Samsung Galaxy devices:

1. Open Settings.
2. Select Connections → Wi-Fi.
3. Tap the gear icon next to FalconNet.
4. Select Forget.

If FalconNet is not currently visible, look under Manage networks or Saved networks.

Reconnect to FalconNet:

1. Return to your Wi-Fi settings.
2. Select FalconNet.
3. Enter your current FalconNet credentials.
4. Complete any required authentication settings.
5. Tap Connect.

Once connected, open a web browser to verify that you can access the internet.

Step 3: Restart Your Device

If forgetting and reconnecting does not resolve the issue:

1. Restart your Android phone or tablet.
2. Wait for the device to finish restarting.
3. Open Wi-Fi settings.
4. Select FalconNet and try connecting again.

Step 4: Check for Common Connection Issues

Incorrect Username or Password

Verify that you are entering your current FalconNet credentials. If you recently changed your password, forget FalconNet and reconnect.

Authentication Error

An authentication error may indicate incorrect credentials or wireless security settings. Confirm your credentials and contact IT Support if the error continues.

Certificate or Domain Error

Some Android versions require certificate validation and a matching authentication domain.

Do not bypass certificate verification. Contact IT Support if you do not know the required settings.

Connected Without Internet

If your device connects to FalconNet but cannot access the internet:

1. Turn Wi-Fi off and back on.
2. Open a web browser and try another website.
3. Restart your device.
4. Check whether the problem occurs in multiple campus locations.

If other devices in the same location also cannot connect, there may be a campus network issue.

FalconNet Does Not Appear

• Confirm Wi-Fi is enabled.
• Move to another campus location.
• Restart your device.
• Check whether other wireless networks appear.

If your device cannot detect any wireless networks, the issue may be related to the device's Wi-Fi adapter or settings.

Step 5: Reset Network Settings (Last Resort)

If FalconNet still does not work, resetting your Android network settings may resolve a device configuration problem.

Warning: This may remove saved Wi-Fi networks, Bluetooth pairings, and other network preferences.

For Google Pixel devices:

1. Open Settings → System → Reset options.
2. Select Reset Bluetooth & Wi-Fi or the equivalent network reset option.
3. Follow the on-screen instructions.

For Samsung Galaxy devices:

1. Open Settings → General management → Reset.
2. Select Reset Wi-Fi and Bluetooth settings or Reset network settings, depending on the model.
3. Follow the on-screen instructions.

After the reset, reconnect to FalconNet using the instructions above.

Still Need Help?

If you cannot connect to FalconNet after following these instructions, please submit an IT Support Request.

Include:

• Your device manufacturer and model (Samsung Galaxy, Google Pixel, etc.)
• Android version, if known
• Your location on campus (building and room, if applicable)
• Any error messages displayed
• Troubleshooting steps you have already attempted

For your security, do not include passwords or verification codes in your support request.