Recall or Replace an Sent Email Message

If you send a message by accident, you can try to recall the message from the recipients by using the Recall This Message feature in Microsoft Outlook. The message recall feature lets you recall, replace, or delete messages that you have sent.

Overview

If you send a message by accident, you can try to recall the message from the recipients by using the Recall This Message feature in Microsoft Outlook. The message recall feature lets you recall, replace, or delete messages that you have sent. 

Message recall is available after you select Send and is available only if both you and the recipient have a Microsoft 365 work or school email account in the same organization. Messages sent to or from a Hotmail, Gmail, or live.com account can't be recalled.

This feature isn't available in Outlook for Mac. See Recall an email in Outlook for Mac.

Using the Recall Feature in the Outlook Client 

Please click on the link below for detailed directions from Microsoft and other outlook browsers or view the brief directions below.

Recall or replace an email message that you sent - Microsoft Website

To recall and replace a message in new Outlook​​​​​​​

1. Select Sent Items in the left folder pane, then double-click the sent message to open it in a separate window.

2. From the ribbon, select Recall Message, then select OK in the confirmation dialog box.

3. Shortly thereafter, you'll receive a Message Recall Report in your inbox. Select the link in that message to see whether your recall has succeeded, is pending, or failed.