Support for Personal Devices - Students

Summary

Information regarding support for students' personal-owned devices.

Body

Overview

Information Technology provides limited support to students with connectivity issues in Residence Halls and to the wireless network on campus 

  • If the problem you are encountering is determined to be network related, our office will work to resolve the problem as swiftly as possible. 
  • If the problem is determined to be hardware related, you will be referred to the vendor from whom you purchased your computer. If your computer is no longer under warranty, our office can provide you a list of local businesses that offer computer repair.
  • If the problem is related to software you purchased and installed on your computer, you will be referred to the software manufacturer.

Support for Smart Technology

Limited support for campus wireless connectivity and email configuration is available by appointment only for portable smart devices, such as iPads and phones.  

Details

Details

Article ID: 60796
Created
Mon 8/20/18 4:07 PM