Summary
Cedar Crest College's Office of Information Technology has the ability to support the campus community whether you are on-campus, or somewhere else. The only thing you need is your computer and a reliable internet connection to that computer. To do this the Office of Information Technology uses TeamViewer, a remote support application. To have a technician connect to your computer and help, you will need to download TeamViewer to your computer and follow these instructions:
Body
TeamViewer and Remote Support
Cedar Crest College's Office of Information Technology has the ability to support the campus community whether you are on-campus, or somewhere else. The only thing you need is your computer and a reliable internet connection to that computer. To do this the Office of Information Technology uses TeamViewer, a remote support application. To have a technician connect to your computer and help, you will need to download TeamViewer to your computer and follow these instructions:
Windows-based Computer
- Click here to download TeamViewer QuickSupport, save it to your Desktop or Downloads folder.
- Navigate to your Desktop or Downloads folder (whichever one you saved the file in).
- Double click to run the TeamViewer application.
- Provide the technician with the Partner ID and Password.
Apple Macintosh OS X-based Computer
- Click here to download TeamViewer QuickSupport, save it to your Desktop or Downloads folder.
- Once the DMG file is downloaded to your computer, double click to mount and open the DMG file.
- Double click to run the TeamViewer application.
- Provide the technician with the Partner ID and Password.