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Testing our applications, reports, and connections in our new environment are key components to the success of this project.  Because of this, we are making every effort to make testing the new environment available to as many people as possible, for as long as possible.  Please follow these instructions to get to, login, and access the new JICS (MyCedarCrest) environment.
You can add your email signature automatically to all outgoing messages, or you can choose to add your signature only to specific messages.
In Outlook, you can create one or more personalized signatures for your email messages. Your signature can include text, images, your electronic business card, a logo, or even an image of your handwritten signature. You can set up Outlook so that signatures are automatically added to all outgoing messages or create your signature and add it to messages on a case-by-case basis.
Microsoft Teams Live Events is a great way to present to a large audience (up to 10,000 people) when you do not want direct interaction with the attendees.  Teams Live Events are great for presenting to those both internally, and externally -- and have internal and external (guest) presenters get their message across.  The method for allowing those outside of our organization to present is not as simple as inviting them to the Live Event.  Here are the steps.
One of the benefits that Jenzabar offers is the ability to access training and documentation online.  While not all of this is free and included with our subscription, some of it is.  Here is how you access this information.
Classroom and Conference Spaces A/V Renovation Schedule
The Office of Information Technology requires that any device used to access the College network or technology resources have an actively updating AntiVirus/AntiMalware product installed on their device.  All College-owned computers are protected by Cylance Endpoint Protection.  Personal computers will need to download and install  This article is meant to provide guidance to help with meeting this requirement.
This policy governs the use of College technology resources remotely via VPN or other remote mechanisms.
Access to computer systems and networks owned or operated by Cedar Crest College imposes certain responsibilities and obligations and is granted subject to College policies, and local, state, and federal laws. Acceptable use must be ethical, reflect academic honesty, and show restraint in the consumption of shared resources.
Microsoft Teams Live Events is a tool similar to GoToWebinar that allows for a presenter or series of presenters to share information with a large group of people (up to 10,000).
Individuals with Apple computers running MacOS later than 10.12 might encounter issues sharing their screen if they missed a key question when installing Teams, or if that question was not asked by the system for one reason or another (we have seen both behaviors).  To fix this issue with Teams (and any other application that shares your screen to someone else), you need to enable screen recording for Teams (or the application in question). Here is how you do that.
Information for incoming students who need to take the online math placement assessment.
An ODBC connection is required to use Jenzabar-linked tables in Access databases. These directions are for Windows 10 users.
If you experiencing this error: this error: ODBC--connection to 'EX6: Jenzabar EX' failed (or similar) -- here is how to fix it.
One of the benefits that Jenzabar provides to the campus community is support, training, and listserv access.  To access these resources, you need a My.Jenzabar account.  To have an account set up for you, you must request this from Jenzabar.  This is also required if you need to put in support tickets with Jenzabar. Here is how you do that.
Sometimes it is necessary to ask Jenzabar for help with an issue that you are encountering that falls outside of the Office of Information Technology's normal support arena. Here is how you do that.
One of the benefits of moving to Jenzabar's cloud hosting platform is the relative ease with updates/upgrades/patches.  As such, we will always keep within one minor release version of their current product.  The version numbers look like this: 2019.1.03.  The major release version number is the year (2019, 2020) - the minor version number is represented by the numbers that immediately follow (.1, .2 etc).  The numbers that follow that are patches and fixes.
Information for students interested in working for the Information Technology department.
Office of Information Technology systems maintenance and update schedule.
Tips on identifying a phishing or spoofing email
Directions on how to make sure certain senders always appear in the Focused Inbox.
common errors and resolutions about this survey