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Instructions to sign-in to Adobe Creative Cloud when using Creative Cloud applications.
List of online resources that use your FalconNet account for access.
A list of articles to help new students master online resources on campus.
A brief list of must dos for new students before arriving on campus for the semester.
Directions on updating the semester for Housing Information
List of holiday call center and walk-in hours for the helpdesk.
Sometimes items are deleted from our inbox, either by an errant click of the mouse, by a rule that we created, or by a malicious process on our computers.  The good news is that these are generally recoverable for up to 60 days, even if the Trash has been cleared.  Here's how!
Here is a quick overview of how to share the content (PowerPoint, Whiteboard, videos, desktop, etc) you wish to share with others in a Teams meeting.
Setting options in Microsoft Teams meetings is an important step to making sure you have the most control over the meeting while it is in progress.
Information for students purchasing technology or bringing currently owned technology on campus. Includes information for Windows and Mac devices, Smart technology, gaming devices and peripherals.
To assure compatibility and consistency across campus, the Office of Information Technology publishes this Technology Standards document. This document defines the standards used in campus-wise technology devices. This document is not all-inclusive of the technology used on campus, but is meant to be used as a watermark by which to measure and evaluate technology initiatives.
In order to further secure your FalconNet account, Cedar Crest has begun enrolling accounts into FalconNet Multifactor Authentication for Office 365.  Multifactor authentication requires that you know your username, your password, and verify your login via another method. Here is how your configure and use your account with MFA.
n order to further secure your FalconNet account, Cedar Crest has begun enrolling accounts into FalconNet Multifactor Authentication for Office 365.  Multifactor authentication requires that you know your username, your password, and verify your login via another method. In the case you are using an application that does not support multifactor authentication, you may need to generate and use an App Specific Password.  These should only be used when absolutely necessary.
Reporting an issue with the Jenzabar after an upgrade.
Classroom and Conference Spaces A/V Renovation Schedule
Did you recently receive an email alerting you that you have 7 days before your password expires?  Or do you just need to change your password quickly?  You can reduce the trouble and lost time that it causes you by taking advantage of our online password reset tool!  The technology support center website enables faculty and staff to change reset their password online, without calling the Help Desk.
directions for re-creating your Outlook profile to resolve issues.
One of the benefits of moving to Jenzabar's cloud hosting platform is the relative ease with updates/upgrades/patches.  As such, we will always keep within one minor release version of their current product.  The version numbers look like this: 2019.1.03.  The major release version number is the year (2019, 2020) - the minor version number is represented by the numbers that immediately follow (.1, .2 etc).  The numbers that follow that are patches and fixes.
Office of Information Technology systems maintenance and update schedule.
If you own an Amazon Echo smart home device, you can now link that to the Cedar Crest Online (Canvas)!  When you connect your Amazon Echo device to our Canvas instance, it will allow you to ask Alexa if you have homework, any announcements, or Canvas-related messages.