Recently Modified Articles

In response to the COVID19 guidelines that have been given to the College, the Human Resources Department held two live COVID19 Return To Work training sessions in June.  Because this topic is critical to safely returning to work, all employees should take the training.  The instructions below will help you get to the training, watch it, and have your participation successfully recorded.
The Office of Information Technology has licensed a product called CrashPlan from Code42 to assist in backing up and restoring files during the lease replacement process.  Here are instructions on how to restore your files from your old computer to your new one.
Did you recently receive an email alerting you that you have 7 days before your password expires?  Or do you just need to change your password quickly?  You can reduce the trouble and lost time that it causes you by taking advantage of our online password reset tool!  The technology support center website enables faculty and staff to change reset their password online, without calling the Help Desk.
Directions on using our self-service site to reset your password.
Information for students purchasing technology or bringing currently owned technology on campus. Includes information for Windows and Mac devices, Smart technology, gaming devices and peripherals.
Microsoft Teams is an easy way to pull together a group to share, collaborate and communicate in one central location without the use of phone calls that take time away from our day or emails that can easily get buried.  From directly within Teams we can bring everyone together to share information, securely edit files live and at the same time, bring together Microsoft Office 365 apps (OneDrive, OneNote, Planner, Forms, etc) and third-party apps and websites in one place, tag members of the tea
How to connect to the campus network, Cedar Crest Online (Canvas) resources and remote web conferencing help.
The Office of Information Technology will be migrating the campus from Alchemy to a newer, supported platform that is compatible with our Ricoh multifunction devices and works with Jenzabar
Microsoft Teams Live Events is a tool similar to GoToWebinar that allows for a presenter or series of presenters to share information with a large group of people (up to 10,000).
Microsoft Office Lens turns your portable devices (iOS/Android) into portable, instant scanners.  This removes the need to setup complicated scanners, and allows you to carry one in your pocket.  Office Lens can be connected to save the scans/images directly to your phone, PDF, Microsoft OneDrive, Microsoft OneNote, Microsoft Word, Microsoft PowerPoint, and more.  Scans/images can be saved as PDF, JPG or PNG format.
The Office of Information Technology has licensed a product called CrashPlan from Code42 to assist in backing up and restoring files during the lease replacement process.  Here is how you download and install this software.
List of holiday call center and walk-in hours for the helpdesk.
Cedar Crest College recognizes the critical nature of connecting to resources that are online; whether they are on a local network resource or the internet.  To facilitate the increased mobility that is present on our everyday lives, the College has executed a plan to cover the campus in the FalconNet Wireless Network.  This network ensures that all faculty, staff, and students can connect to their online resources with the best possible performance where they need to and when they need to.
List of technology that is not supported on the Cedar Crest College network.
A list of articles to help new students master online resources on campus.
Timeline of employee's responsibilities and and overview of what to expect when your computer is scheduled for replacement/upgrade.
Directions for updating home email and mailing address in My CedarCrest
Directions on how to access mailbox settings for shared mailboxes.
Using the Teams plug-in in Outlook can be a great assistant when scheduling Teams meetings.
Microsoft Teams is an easy way to pull together a group to share, collaborate and communicate in one central location without the use of phone calls that take time away from our day or emails that can easily get buried.  From directly within Teams we can bring everyone together to share information, securely edit files live and at the same time, bring together Microsoft Office 365 apps (OneDrive, OneNote, Planner, Forms, etc) and third-party apps and websites in one place, tag members of the tea
Office of Information Technology systems maintenance and update schedule.
The Office of Information Technology is committed to supporting the needs of all members of the Cedar Crest community. Our staff provides a broad range of technology services, including help desk services and lab support, AV/Media services, software and application support, and networking services.  The Office of Information Technology provides a wide variety of services to the campus community both in-person and through online mediums.

Find locations and links to chat with the tech team
Tech Talks presented by the Office of Information Technology
Switching between online meetings all-day can easily confuse the audio and video resources on your computer.  Here are some steps to troubleshoot when you can't hear folks, or they can't hear you.