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Microsoft Teams is an easy way to pull together a group to share, collaborate and communicate in one central location without the use of phone calls that take time away from our day or emails that can easily get buried.  Teams is a great platform to hold meetings with both Cedar Crest constituents and those from outside the College.  However, there are times that guests can encounter issues connecting to Teams Meetings or Live Events
Periodically, you may encounter the error "Connection Failed - Gateway Cedar Crest: The server certificate is invalid." To fix this error with the GlobalProtect VPN connection by following the following instructions to remove the login credentials, and refresh the cached information.
Directions for uninstalling software in Windows 10
Setting options in Microsoft Teams meetings is an important step to making sure you have the most control over the meeting while it is in progress.
Here is a quick overview of getting into Teams from a college-owned computer.
Microsoft Teams Live Events is a great way to present to a large audience (up to 10,000 people) when you do not want direct interaction with the attendees.  Teams Live Events are great for presenting to those both internally, and externally -- and have internal and external (guest) presenters get their message across.  The method for allowing those outside of our organization to present is not as simple as inviting them to the Live Event.  Here are the steps.
Microsoft Teams Live Events is a tool similar to GoToWebinar that allows for a presenter or series of presenters to share information with a large group of people (up to 10,000).
Teams is dynamic and can host a large number of participants. Here are the current limits to participation in different Teams activities.
Tech Talks presented by the Office of Information Technology
If necessary, you can launch Microsoft Teams from either Edge or Chrome web browsers and still have many of the same features that the desktop client application has.  While we recommend the desktop client, the web browser version can function in a pinch.  Here is how you do that.
You may find that you are on an instructor station computer that does not have Microsoft Teams installed, or cannot find the Teams icon on the Desktop.  Here is how you update or install Teams on the computer you are using in a classroom.  Because Microsoft Teams is an individualized application, the Office of Information Technology can no longer pre-install Teams on these shared computers. Remember: In a pinch, you can log in to https://office.com, click on Teams to access Teams from a browser.
Microsoft Bookings is included in our Office 365 licensing, after you active your account, you need to configure your booking page and then your services for appointments.  When someone goes to your booking page, they will be asked to select a service to book.  This allows you to create different time frames for different types of appointments.  Here are instructions on how to configure your services
Microsoft Bookings is included in our Office 365 licensing, after you active your account, you need to configure your booking page.  Here are instructions on how to configure your booking page.
While Microsoft Bookings is included in our Office 365 licensing, there are a few steps you need to take to activate your account, so you can begin configuring your Bookings account to start offering it to everyoneHere's how you activate your Bookings account.
From time to time, the local Teams cache becomes corrupted and needs to be cleared.  Here is that process.
Sometimes when someone accesses a Stream video, it will play for about one minute, then kick them out with the error "Your session has expired. Click OK to login and continue."  This error is caused by the time or time zone on the computer being incorrect.
Learn how to use Word's track changes feature within share Teams documents.
Each semester, the Office of Information Technology will be automatically creating and populating your Class Teams for you.  However, while we can automatically add individuals, we cannot remove them.  This article will help you add missing individuals, and remove those who have dropped your course.
Microsoft Teams Live Events is a great way to present to a large audience when you do not want direct interaction with the attendees.  Teams Live Events are great for presenting to those both internally, and externally -- and have internal and external (guest) presenters get their message across.  Sometimes you may be called upon to be a Presenter at a Teams Live Event.  This might be to present content, be a speaker, or moderate the Q&A.  Here is how you navigate the duties of a Presenter.
Commonly asked questions about the student print quota and PaperCut.
This article will detail the system specifications for organizers and attendees of Teams Breakout Rooms.
The Office of Information Technology recommends using the most up-to-date version of Teams for all Teams activities.  Even though the Teams Desktop application will update itself, sometimes you might find that it is slow to update.  Here is how you force Teams to check for, and apply updates.
Office of Information Technology systems maintenance and update schedule.
Microsoft Teams is an easy way to pull together a group to share, collaborate and communicate in one central location without the use of phone calls that take time away from our day or emails that can easily get buried. This article will show how to create and use breakout rooms in Teams.