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Your Laptops for Learners device comes with a 4-year warranty and is fully supported by the Office of Information Technology Help Desk!  Need help?  Here's how you get it - even if you are off-campus!

Your Laptops for Learners device comes with a 4-year warranty and is fully supported by the Office of Information Technology Help Desk!  Need help?  Here's how you get it!

Information on accessing CANVAS, and where to go for questions.

Link to directions on taking an image of your device's screen to save or send.

Cedar Crest College's Office of Information Technology has the ability to support the campus community whether you are on-campus, or somewhere else.  The only thing you need is your computer and a reliable internet connection to that computer.  To do this the Office of Information Technology uses TeamViewer, a remote support application.  To have a technician connect to your computer and help, you will need to download TeamViewer to your computer and follow these instructions:

Sometimes it is necessary to ask Jenzabar for help with an issue that you are encountering that falls outside of the Office of Information Technology's normal support arena. Here is how you do that.

login directions for this website.

Information regarding support for students' personal-owned devices.

The purpose of this document is to detail the methods that non-Cedar Crest individuals are authorized to use in order to provide support to the systems on campus.