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Your warranty is through HP and serviced directly by the College's IT Help Desk. If you have an issue, bring it to the Help Desk, and we will help!

The Laptops for Learners program offers each Cedar Crest student their own laptop/tablet device that is supported by the College.  But what happens if you are not a first-year, full-time traditional undergraduate student and you still want one of these devices?

Your Laptops for Learners device comes with a 4-year warranty and is fully supported by the Office of Information Technology Help Desk!  Need help?  Here's how you get it - even if you are off-campus!

Your Laptops for Learners device comes with a 4-year warranty and is fully supported by the Office of Information Technology Help Desk!  Need help?  Here's how you get it!

Laptops for Learners devices will be available for pick-up by students in the summer during designated pick-up periods

The Laptops for Learners program offers each Cedar Crest student their own laptop/tablet device that is supported by the College. Click here to learn more!

Your FalconNet password requires that you change it once every calendar year. Your laptop caches any password that you use to login that is certified by the local server.  If you are not connected to the local network when you login, your laptop will not check the password (for 45 days), and will not recognize your new password as being valid until you come to campus, plug in, and login again. Here is how to fix it.

In the past, laptops have sometimes come with pre-configured local accounts to use while off-campus.  With the new Windows 10 laptops, this is no longer the case and a few steps must be taken to ensure that these laptops will work for everyone reliably.

If you can't connect to FalconNet Wireless on a college owned device, this might help!