Computers, Printers, and Mobile Devices

Support and information on computers, printing, and mobile devices.

Categories (4)

FalconPrint Account

Help with the FalconPrint system.
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Using Your Computer

Help with computer configurations, settings, peripherals and other items.
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Lease and New Computer Guidelines

Articles that help with the process of getting a new computer.
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Ricoh Multi-Function Devices (FalconPrint Stations)

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Articles (7)

Adding a Printer Code for Ricoh Photocopier on Computer

Directions for adding your department's print code for the office Ricoh. NOTE: not all departments use this feature.

Connect Your Amazon Echo (Alexa) to Cedar Crest Online (Canvas)

If you own an Amazon Echo smart home device, you can now link that to the Cedar Crest Online (Canvas)!  When you connect your Amazon Echo device to our Canvas instance, it will allow you to ask Alexa if you have homework, any announcements, or Canvas-related messages.

Finding Your Ricoh IP Address / Printing the Configuration Page

directions for printing the configuration page for printer setting info.

Purchasing/Recycling Printer Supplies

Information on how to purchase and recycle printer supplies for College printers.

Remote Desktop Support using TeamViewer

Cedar Crest College's Office of Information Technology has the ability to support the campus community whether you are on-campus, or somewhere else.  The only thing you need is your computer and a reliable internet connection to that computer.  To do this the Office of Information Technology uses TeamViewer, a remote support application.  To have a technician connect to your computer and help, you will need to download TeamViewer to your computer and follow these instructions:

Ricoh Printer/Photocopier Support

Information for contacting support on Ricoh photocopiers.

Support for Personal Devices - Students

Information regarding support for students' personal-owned devices.