How to Register for Self-Service Password Reset


In order to change your password when you are not on campus, or to do it without calling the Help Desk, you must enroll/register for the FalconNet Password Reset System.  Registration and use is easy -- plus you can do it anywhere in the world!


  1. Open a web browswer and go to
  2. Log in to the system with your current FalconNet username and password.  Then click LOGIN.

  3. Once logged in, you will see this pop-up the first time -- click "Click Here" to continue the Registration/Enrollment process.

  4. Very much like other password change systems you may have used, this one requires you to select 2 questions to answer that will help identify you when you get locked out or forget your password.  Select the questions, input the answers and click ENROLL.

  5. Once you see this screen, you are ready to change your password or unlock your account when it expires in the future.



Article ID: 57614
Tue 7/17/18 2:55 PM
Tue 7/17/18 2:56 PM