Popular Articles

Directions on registering for the self-service password reset site.
Directions on using our self-service site to reset your password.
Links to recommended articles to learn more about the College's online resources.
Registering streaming devices for wireless access on FalconStream
Access to computer systems and networks owned or operated by Cedar Crest College imposes certain responsibilities and obligations and is granted subject to College policies, and local, state, and federal laws. Acceptable use must be ethical, reflect academic honesty, and show restraint in the consumption of shared resources.
Tech Talks presented by the Office of Information Technology
List of holiday call center and walk-in hours for the helpdesk.
List of acceptable reasons for refund, and directions on how to request one.
A brief list of must dos for new students before arriving on campus for the semester.
Information on Office 365 and Office 2016 suite available to download for current students and employees.
Information about wireless access for smart tvs, gaming consoles, and other streaming devices.
Policy covering the creation and alteration of FalconNet account passwords.
Information for students purchasing technology or bringing currently owned technology on campus. Includes information for Windows and Mac devices, Smart technology, gaming devices and peripherals.
Link to the new student guide for accessing the online portion of your classes.
Office of Information Technology systems maintenance and update schedule.
Directions for connecting to the Jenzabar Remote Apps server.
List of online resources that use your FalconNet account for access.
Directions for installing the Palo Alto GlobalProtect VPN client on a personal Windows OS device.
Directions for finding the MAC Address of popular streaming devices.
Information on discounts offered to the Cedar Crest community by third party technology vendors.
Directions on moving a form created in your Office 365 account to a shared department or organization group.
Link to the online CANVAS guide for students.
Troubleshooting wireless network issues in Butz Hall, Moore Hall and Steinbright Hall.
Info on printing powerpoint slide in handout format. Includes WebPrint tips.