Popular Articles

Directions on registering for the self-service password reset site.
Directions on using our self-service site to reset your password.
Registering streaming devices for wireless access on FalconStream
Access to computer systems and networks owned or operated by Cedar Crest College imposes certain responsibilities and obligations and is granted subject to College policies, and local, state, and federal laws. Acceptable use must be ethical, reflect academic honesty, and show restraint in the consumption of shared resources.
Tech Talks presented by the Office of Information Technology
Links to recommended articles to learn more about the College's online resources.
List of acceptable reasons for refund, and directions on how to request one.
List of holiday call center and walk-in hours for the helpdesk.
Information about wireless access for smart tvs, gaming consoles, and other streaming devices.
Policy covering the creation and alteration of FalconNet account passwords.
A brief list of must dos for new students before arriving on campus for the semester.
Information for students purchasing technology or bringing currently owned technology on campus. Includes information for Windows and Mac devices, Smart technology, gaming devices and peripherals.
Directions for finding the MAC Address of popular streaming devices.
Link to the new student guide for accessing the online portion of your classes.
List of online resources that use your FalconNet account for access.
Information on Office 365 and Office 2016 suite available to download for current students and employees.
Office of Information Technology systems maintenance and update schedule.
Directions for installing the Palo Alto GlobalProtect VPN client on a personal Windows OS device.
Information on discounts offered to the Cedar Crest community by third party technology vendors.
Directions on connecting to your office computer remotely using Remote Desktop. *Requires installation and log on to GlobalProtect VPN.
List of software installed in student computer labs and computer lab classrooms.
Troubleshooting wireless network issues in Butz Hall, Moore Hall and Steinbright Hall.
Campus community directions for accessing the FalconNet Wireless system from an Android device.
Info on printing powerpoint slide in handout format. Includes WebPrint tips.
Information about the system and directions for use.