Popular Articles

Directions on using our self-service site to reset your password.
Registering streaming devices for wireless access on FalconStream
Tech Talks presented by the Office of Information Technology
Directions on registering for the self-service password reset site.
Information about wireless access for smart tvs, gaming consoles, and other streaming devices.
Policy covering the creation and alteration of FalconNet account passwords.
List of acceptable reasons for refund, and directions on how to request one.
List of holiday call center and walk-in hours for the helpdesk.
Information for students purchasing technology or bringing currently owned technology on campus. Includes information for Windows and Mac devices, Smart technology, gaming devices and peripherals.
Directions for finding the MAC Address of popular streaming devices.
Links to recommended articles to learn more about the College's online resources.
A brief list of must dos for new students before arriving on campus for the semester.
Access to computer systems and networks owned or operated by Cedar Crest College imposes certain responsibilities and obligations and is granted subject to College policies, and local, state, and federal laws. Acceptable use must be ethical, reflect academic honesty, and show restraint in the consumption of shared resources.
List of software installed in student computer labs and computer lab classrooms.
Information on discounts offered to the Cedar Crest community by third party technology vendors.
Troubleshooting wireless network issues in Butz Hall, Moore Hall and Steinbright Hall.
List of online resources that use your FalconNet account for access.
Directions on connecting to your office computer remotely using Remote Desktop. *Requires installation and log on to GlobalProtect VPN.
Links to Microsoft's Office Training Center. Free for students and employees.
Information on lab locations, computer stations, printing and scanning capabilities, and a link to the daily room schedules.
Campus community directions for accessing the FalconNet Wireless system from an Android device.
Directions for installing the Palo Alto GlobalProtect VPN client on a personal Windows OS device.
Directions for using your print quota to print from personal devices to College printers.
Information on Office 365 and Office 2016 suite available to download for current students and employees.
Campus community directions for accessing the FalconNet Wireless system from an iOS device.