Allow Pop-ups in Your Web Browser

Overview

Some websites and College applications open additional windows to display reports, forms, documents, or other information.

Most web browsers block pop-up windows automatically to protect you from unwanted advertisements and potentially unsafe content.

If a trusted website is not opening a required window, you may need to allow pop-ups for that specific website.

Security Recommendation: Allow pop-ups only for websites you trust. Avoid disabling pop-up blocking for all websites.

Microsoft Edge

  1. Open Microsoft Edge.
  2. Select the three dots (...) in the upper-right corner.
  3. Select Settings.
  4. Select Privacy, search, and services > Site permissions > All permissions.
  5. Select Pop-ups and redirects.
  6. Under Allowed to send pop-ups and use redirects, select Add site.
  7. Enter the website address.
  8. Select Add.
  9. Return to the website and try again.

Tip: If Edge displays a pop-up blocked icon in the address bar, select it and choose the option to allow pop-ups from that website.

Google Chrome

  1. Open Google Chrome.
  2. Select the three dots in the upper-right corner.
  3. Select Settings.
  4. Select Privacy and security > Site settings.
  5. Under Content, select Pop-ups and redirects.
  6. Find Allowed to send pop-ups and use redirects.
  7. Select Add.
  8. Enter the website address and select Add.
  9. Return to the website and try again.

Tip: When Chrome blocks a pop-up, you may see a blocked pop-up icon in the address bar. Select it to allow pop-ups from that website.

Mozilla Firefox

  1. Open Firefox.
  2. Select the menu button (☰).
  3. Select Settings.
  4. Select Privacy & Security.
  5. Scroll to the Permissions section.
  6. Locate Block pop-up windows.
  7. Select Exceptions.
  8. Enter the website address.
  9. Select Allow.
  10. Select Save Changes.

Safari on macOS

  1. Open Safari.
  2. Navigate to the website requiring pop-ups.
  3. Select Safari > Settings.
  4. Select the Websites tab.
  5. Select Pop-up Windows from the left menu.
  6. Locate the website under Currently Open Websites.
  7. Change its setting to Allow.
  8. Return to the website and try again.

Leave When visiting other websites set to Block or Block and Notify.

If Pop-ups Still Do Not Open

  • Refresh the webpage after updating your browser settings.
  • Close and reopen your browser.
  • Verify that the website address was entered correctly.
  • Check whether a browser extension is blocking the window.
  • Try another supported browser.

Important: Do not allow pop-ups from unfamiliar websites or websites requesting suspicious downloads, account information, or payments.

Need Additional Assistance?

If a College application still does not open the required window, submit an IT Support Request.

Include the website address, your browser, and a description of what happens when you attempt to open the window.

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