Getting Started with Cedar Crest Email & Outlook

Overview

Cedar Crest College provides Microsoft Outlook as part of Microsoft 365 for students, faculty, and staff. Outlook allows you to access your College email, calendar, and contacts from any computer with an internet connection.

Outlook on the web allows you to access your email without installing any software. You can also use multiple Microsoft 365 accounts on the same computer by using separate browser profiles or private browsing windows.

Access Your Cedar Crest Email

  1. Open a web browser, such as Microsoft Edge, Google Chrome, Firefox, or Safari.
  2. Go to https://outlook.office.com.
  3. Enter your full Cedar Crest College email address (username@cedarcrest.edu).
  4. Click Next.
  5. Enter your FalconNet password.
  6. Complete the Microsoft multifactor authentication (MFA) prompt if requested.
  7. Once signed in, your Outlook inbox will appear.

Tip: You can bookmark the Outlook website for easier access in the future.

Navigating Outlook on the Web

Once signed in, you can access several features of Outlook.

Feature Description
Mail Read, send, organize, and search your email messages.
Calendar View appointments, schedule meetings, and respond to invitations.
People View and manage contacts.
Search Find email messages, contacts, and other mailbox information.
Settings (gear icon) Customize your inbox, automatic replies, email signatures, and other preferences.
Profile Picture or Initials View your account information or sign out of Outlook.

Some features may appear in different locations depending on your screen size or Microsoft 365 updates.

Using Two Microsoft 365 Accounts on the Same Computer

If you have more than one Microsoft 365 account, such as a Cedar Crest account and an account from another organization, you can access both without repeatedly signing in and out.

Option 1: Use a Private Browsing Window

This is the quickest way to access a second account temporarily.

  1. Open Outlook in your regular browser window using your first Microsoft 365 account.
  2. Open a private browsing window:
    • Microsoft Edge: Press Ctrl + Shift + N to open an InPrivate window.
    • Google Chrome: Press Ctrl + Shift + N to open an Incognito window.
  3. In the private window, go to https://outlook.office.com.
  4. Sign in using your second Microsoft 365 account.
  5. You can now work with both accounts in separate browser windows.

Important: Private browsing sessions are temporary. When you close all private browsing windows, you will generally need to sign in again the next time you open one.

Option 2: Use Separate Browser Profiles

If you regularly access two Microsoft 365 accounts, separate browser profiles may be more convenient.

Microsoft Edge

  1. Open Microsoft Edge.
  2. Click the profile icon near the upper-right corner.
  3. Select Set up new personal profile or Add profile, depending on your browser version.
  4. Follow the prompts to create a separate browser profile.
  5. Open https://outlook.office.com in the new profile.
  6. Sign in with your second Microsoft 365 account.

You can now use each browser profile for a different account.

Google Chrome

  1. Open Google Chrome.
  2. Click the profile icon near the upper-right corner.
  3. Select Add Chrome profile.
  4. Follow the prompts to create a new profile.
  5. Open https://outlook.office.com.
  6. Sign in using your second Microsoft 365 account.

Tip: Browser profiles are especially useful when you regularly work with multiple Microsoft 365 organizations because each profile maintains its own browser session.

Note: Browser profiles are not a security boundary between people sharing a computer. Do not use this method to store multiple users' accounts on a shared or public computer.

Signing Out of Outlook

When finished using Outlook, especially on a shared computer:

  1. Click your profile picture or initials in the upper-right corner of Outlook.
  2. Select Sign out.
  3. Close the browser window.

Important: If you are using a public or shared computer, do not save your password or choose to stay signed in. Use a private browsing window whenever possible.

Troubleshooting Common Sign-In Issues

Outlook automatically opens the wrong account

  • Click your profile picture and sign out.
  • Close the browser and try signing in again.
  • Alternatively, use a private browsing window to sign in with the correct account.

You are repeatedly asked to sign in

  • Verify that you are using the correct Cedar Crest email address.
  • Make sure your browser is updated.
  • Try opening Outlook in a private browsing window.
  • If the issue continues, contact the IT Help Desk.

You cannot complete MFA

  • Confirm that your registered authentication method is available.
  • If you have replaced your phone or lost access to your authentication method, contact the IT Help Desk for assistance.

Outlook is not loading correctly

  • Refresh the browser page.
  • Try another supported browser.
  • Disable browser extensions temporarily if they are interfering with Outlook.
  • Check whether other Microsoft 365 services are working.

Need Additional Help?

If you are unable to access your Cedar Crest email or continue experiencing problems with Outlook, contact the IT Help Desk.

You can also submit a support request through the Cedar Crest IT Support Center.

Related Articles

  • Set Up Cedar Crest Email on Your Mobile Device
  • Create or Update Your Outlook Email Signature
  • Organize Your Inbox with Focused Inbox, Rules & Filters
  • Set Up Automatic Replies in Outlook
  • Access and Manage a Shared Mailbox in Outlook
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