IT Help Desk – Holiday Hours & Campus Closures

Cedar Crest College Information Technology provides technical support 24 hours a day, 7 days a week, including holidays and College closures.

While the on-campus IT Help Desk may operate on a modified schedule during holidays, academic breaks, and campus closures, remote technical support remains available 24/7.

Holiday & Campus Closure Support

During College holidays, academic breaks, and scheduled campus closures:

• Phone Support: Available 24/7, including holidays.
• Email Support: Requests may be submitted at any time.
• Online Support: The IT Support Center remains available for submitting and tracking requests.
• Walk-In Support: Hours may be reduced or the on-campus Help Desk may be closed.

Any special walk-in schedules or temporary changes will be communicated as needed.

Regular Walk-In Hours

Location: Tompkins College Center (TCC), South Annex

These hours are subject to change during holidays, academic breaks, and other College closures.

How to Get IT Support During a Closure

Even when the on-campus Help Desk is closed, technical assistance remains available through our 24/7 IT Support services.

• Phone: 610-606-4635
• Email: helpdesk@cedarcrest.edu
• Online: Submit an IT Support Request
• Self-Service: IT Knowledge Base

For urgent technical issues, please call 610-606-4635 to speak with an IT Support professional.

Weather-Related Closures & Unexpected Schedule Changes

During inclement weather or other unexpected campus closures, in-person Help Desk services may be unavailable.

Remote IT support will remain available 24/7. Please refer to official College communications for campus closure announcements and updates.

Fall/Winter Semesters 2026-2027