Services A-Z (47)
Audio-Visual Services
Please use this form to request assistance in classrooms for academic events only.
Software and Web Services
Requests to install software on classroom instructor stations and computer lab classrooms.
Administrative Applications
Request a software upgrade for or installation of administrative software.
Administrative Applications
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
Accounts, IDs, and Passwords
Service request form for full time employees to request a FalconNet account-linked Adobe ID.
Audio-Visual Services
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Audio-Visual Services
Individual or class instruction is available for instructors or students for academic events.
Computers, Printers, & Devices
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
Computers, Printers, & Devices
Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.
Audio-Visual Services
Form for requesting a conference phone for a meeting.
Accounts, IDs, and Passwords
IRB Committee chairs should use this form to add a new advisor to the DocuWare website.
Administrative Applications
Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.
Accounts, IDs, and Passwords
Request access to a department email account.
Accounts, IDs, and Passwords
Use this form to update your Registrar-approved name change.
Accounts, IDs, and Passwords
Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.
Accounts, IDs, and Passwords
Link for the Self-Service site to enroll or to reset your FalconNet password.
Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Accounts, IDs, and Passwords
Form for requesting your Student or Employee (Jenzabar) ID Number
Administrative Applications
Use this form to request InfoNet report access in My CedarCrest.
Classroom and Instructional Technology Services
Use this form to request information, ask for advice, or ask for help on designing your online course and materials.
Classroom and Instructional Technology Services
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Accounts, IDs, and Passwords
Access is given to departments who enter student information and purchasing data only.
Classroom and Instructional Technology Services
Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.
Classroom and Instructional Technology Services
Use this form for complete videos and audio files. For scene digitizing requests, please use the Course Development request form.
Audio-Visual Services
Link to the Library's media request form.
Administrative Applications / My CedarCrest Requests
Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.
Accounts, IDs, and Passwords
Use this form to request your My CedarCrest username and password.
Administrative Applications / My CedarCrest Requests
Use this form to request a new page or portlet creation within My CedarCrest. New requests will be followed up with an appointment to discuss your needs and start the new project request.
Administrative Applications / My CedarCrest Requests
Please use this request if you are receiving an error message while attempting to use a portlet or form within My CedarCrest.
Network (Wired & Wireless) and Security
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
Computers, Printers, & Devices
Request for a new computer, not a replacement.
Accounts, IDs, and Passwords
Service to request access to a current departmental account, or for the creation of a new departmental account.
Computers, Printers, & Devices
Support for College-owned printers, including Ricoh multi-function devices.
Audio-Visual Services
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.
Administrative Applications
Use this form to notify Information Technology of any errors or abnormalities experienced in Jenzabar or Infomaker.
Software and Web Services
Request installation of campuswide or department-purchased software on department computers, including departmental student stations.
Software and Web Services
Request assistance for currently-installed software on College-owned devices.
Accounts, IDs, and Passwords
Request to access current student club/organization email accounts and print accounts, or to request the creation of a new club account.
Submission form to request technology purchases both hardware- and software-related.
Network (Wired & Wireless) and Security
Requesting assistance with the VPN network.
Walk-In Request form & information.
Network (Wired & Wireless) and Security
Use this form to request the installation of hardwired network connections in offices or other locations.
Network (Wired & Wireless) and Security
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Network (Wired & Wireless) and Security
Information on finding support for wireless connections on college-owned devices.
Network (Wired & Wireless) and Security
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.
Network (Wired & Wireless) and Security
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Network (Wired & Wireless) and Security
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.