Welcome to the IT Support Center!

What would you like to do? 

 To access all of this site's features, please use the Sign In link at the top of this page.
Use your FalconNet login credentials to sign in (ex, jasmith, not jasmith@cedarcrest.edu). 

Hours and Location

Summer Hours

Hours for Call Center:

  • Monday-Friday 8:00am – 4:30pm
  • Saturday and Sunday: Closed

Hours for Tech Team Help Channel:

  • Monday-Friday 8:00am – 6:00pm
  • Saturday and Sunday: Closed

There is no walk-in support available. 

Holiday Hours and Exceptions

Email: helpdesk@cedarcrest.edu
Tech Team Help Channel: Click Here
Phone: 610-606-4635 (on campus dial x4357) Please leave a message, we will get back to you!

*For emergencies, please contact Campus Police at 610-437-4471 or use the Tech Teams Chat support link above.

Remote Resources for Instruction and Work from Home