Connect to Guest Wi-Fi at Cedar Crest College

Overview

Cedar Crest College provides wireless internet access for visitors and guests while they are on campus.

Guest Wi-Fi is intended for individuals who do not have a Cedar Crest College account and need temporary internet access.

Students, faculty, and staff should use FalconNet instead.

Connect to Guest Wi-Fi

  1. Open the Wi-Fi settings on your phone, tablet, or computer.
  2. Make sure Wi-Fi is turned on.
  3. Select the Cedar Crest College guest wireless network from the list of available networks.
  4. If a guest registration or sign-in page appears, follow the on-screen instructions.
  5. Complete any required registration or acceptance of network terms.
  6. Once connected, open a web browser to confirm you can access the internet.

Note: The guest network may require additional authentication or registration, depending on the College's current guest access configuration.

Troubleshoot Guest Wi-Fi Connection Problems

Guest Network Does Not Appear

  1. Make sure Wi-Fi is turned on.
  2. Turn Wi-Fi off, wait a few seconds, and turn it back on.
  3. Move to another campus location and check the available networks again.
  4. Restart your device if necessary.

Guest Sign-In Page Does Not Appear

If your device connects to the guest network but does not display a registration or sign-in page:

  1. Open a web browser.
  2. Visit a non-encrypted website, such as http://neverssl.com, to help trigger the guest sign-in page.
  3. If the page appears, follow the registration instructions.
  4. If it does not appear, disconnect from the guest network and reconnect.

Connected but No Internet

If your device shows that it is connected but you cannot access websites:

  1. Confirm that you completed any required guest registration.
  2. Disconnect from the guest network and reconnect.
  3. Restart your device.
  4. Try connecting from another location on campus.

Previously Connected but Cannot Reconnect

Your device may have saved an outdated guest network configuration.

Try forgetting the guest network:

  • iPhone/iPad: Settings → Wi-Fi → Information icon (ⓘ) → Forget This Network
  • Android: Settings → Wi-Fi → Select the guest network → Forget
  • Windows 11: Settings → Network & internet → Wi-Fi → Manage known networks → Forget
  • Mac: System Settings → Wi-Fi → Advanced → Known Networks → Remove From List

After forgetting the network, reconnect and complete any required guest registration.

Important Information About Guest Wi-Fi

  • Guest Wi-Fi is intended for temporary visitor internet access.
  • Access to internal College systems and network resources may be restricted.
  • Connection speeds and available services may differ from FalconNet.
  • Some devices or applications may not function on the guest network.
  • Guests should use secure websites and follow normal internet security practices.

Still Need Help?

If you cannot connect to the guest wireless network, please submit an IT Support Request.

Include:

  • Your device type (phone, tablet, or computer)
  • Your location on campus
  • Any error messages displayed
  • Troubleshooting steps already attempted

Do not include passwords or verification codes in your request.

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