The Office of Information Technology strives to minimize the impact of any major or minor system maintenance and upgrades. However, there are times that some systems must be offline in order to keep them operating properly. We create and maintain schedules of regular maintenance for our systems, and publish this schedule below as updates to it are necessary. The chart below details the dates, times and systems that are currently scheduled for maintenance.
This chart is updated regularly, please check back for the latest information.
| Date |
Time |
|
System |
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Impacted Area/Work Being Done |
Notes |
| Each Tuesday |
10:00PM-11:00PM |
|
IT Maintenance Window |
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Routine server patching |
Internal College servers are patched on a rotating schedule. Any outages will be communicated via email and in the Teams System Outage Notifications channel. |
| Summer Classroom and A/V Schedule |
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Summer classroom and A/V upgrade schedule is updated as information is available, and can be seen by clicking here. |
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| 05/07/21 |
Morning |
|
Microsoft Teams |
|
Creation of Summer I Term Class Teams |
Teams for courses will be created, students then be added. |
06/02/21
|
5:00PM-6:00PM |
|
MyCedarCrest (JICS) and Finish Line (Retention) Module |
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Upgrade to the latest versions. |
The core service (JICS) for MyCedarCrest and the Retention (FinishLine) system will both be upgraded at this time. They will be unavailable during this time period. |
| 06/18/21 |
Morning |
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Microsoft Teams |
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Creation of Summer II Term Class Teams |
Teams for courses will be created, students then be added. |
| 07/06/21 |
5:00PM-12:00AM |
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Jenzabar One and all associated systems (MyCedarCrest, Access Reports, Infomaker, PowerFAIDS). |
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Jenzabar One will be upgraded to 2021.1 |
This is our annual, major version upgrade to Jenzabar. All associated systems (including MyCedarCrest) will be offline during this upgrade. More details will be communicated via email and in the Teams System Outage Notifications channel. |
| 08/12/21 |
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FalconNet Wireless |
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Installation of secondary controller, upgrade of operating system, load balancing controller installation. |
The FalconNet wireless system will undergo a major upgrade adding redundancy and load balancing capabilities. |
| TBD |
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Virtual Server Farm Replacement and Addition |
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Replacement of production physical servers that run the virtual server farm. |
We will be replacing the physical servers that run our virtual servers, adding additional redundancy, and adding capacity to the FalconApps server farm. |
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