What Is eduroam?
eduroam (education roaming) is a secure, worldwide wireless network service that allows students, faculty, and staff from participating colleges and universities to access Wi-Fi when visiting other participating institutions.
Instead of requesting guest Wi-Fi access, eligible visitors can connect using credentials provided by their home institution.
For example, a Cedar Crest College student visiting another participating college may be able to connect to its eduroam wireless network using their Cedar Crest credentials.
Likewise, students, faculty, and staff visiting Cedar Crest from participating institutions can connect to our eduroam network using their own institution's credentials.
Which Wireless Network Should I Use?
| Who You Are |
Recommended Network |
| Cedar Crest students, faculty, and staff on the Cedar Crest campus |
FalconNet |
| Cedar Crest students, faculty, and staff visiting another participating institution |
eduroam |
| Visitors from other eduroam-participating institutions at Cedar Crest |
eduroam |
| Other campus visitors without participating institutional credentials |
Cedar Crest guest Wi-Fi |
Important: Cedar Crest's eduroam network is intended for visitors from other participating institutions. Cedar Crest students and employees should continue using FalconNet while on campus.
Connect to eduroam at Another Institution
If you are a Cedar Crest student, faculty member, or employee visiting a participating institution:
- Confirm that the institution participates in eduroam.
- Open the Wi-Fi settings on your phone, tablet, or computer.
- Select eduroam from the available wireless networks.
- If prompted, enter your institutional eduroam credentials.
- Complete any required certificate or security verification.
- Once connected, open a web browser to confirm that you have internet access.
Username: Your eduroam username may require your full institutional identity, including @cedarcrest.edu, rather than only your FalconNet username.
Password: Use the password associated with your Cedar Crest account, as required by the College's eduroam configuration.
If your device requests additional security settings, use the configuration instructions provided by Cedar Crest IT rather than guessing or disabling certificate validation.
Configure eduroam Securely
Some devices require additional configuration before they can connect to eduroam.
The eduroam service provides tools that participating institutions can use to simplify this process.
Option 1: geteduroam
The geteduroam application can configure supported devices using your home institution's wireless settings.
- Visit geteduroam.org.
- Download the application for your device.
- Open the application.
- Search for and select your home institution.
- Follow the instructions to configure your connection.
- Sign in using the credentials required by your institution.
- Connect to eduroam when visiting a participating location.
Note: Availability depends on whether your institution provides a compatible configuration through the service.
Option 2: eduroam Configuration Assistant Tool (CAT)
Some institutions provide a wireless configuration profile through the eduroam Configuration Assistant Tool.
- Visit cat.eduroam.org.
- Select your home institution.
- Download the appropriate configuration profile for your device.
- Follow the installation instructions.
- Connect to eduroam using your institutional credentials.
If your institution is not listed or does not provide a configuration profile, contact your home institution's IT department for instructions.
Security Reminder: Do not disable certificate verification or accept an unexpected authentication certificate to connect to eduroam.
Visitors Connecting to eduroam at Cedar Crest
If you are visiting Cedar Crest College from another participating institution:
- Open your device's Wi-Fi settings.
- Select eduroam.
- Enter the eduroam credentials provided by your home institution.
- Complete any required authentication or certificate verification.
- Once connected, open a web browser to confirm that you have internet access.
Your home institution determines the username format, password requirements, and wireless security configuration.
If you have not previously connected to eduroam, we recommend configuring your device before arriving at Cedar Crest.
Where Is eduroam Available?
eduroam is available at participating colleges, universities, and other research and education locations worldwide.
At Cedar Crest College, eduroam is provided through the campus wireless network infrastructure.
Coverage may vary depending on your location.
To find participating locations, visit the official eduroam website.
Troubleshoot eduroam Connection Problems
Incorrect Username or Password
- Confirm that you are using credentials from your home institution.
- Check whether your institution requires a full username that includes its domain.
- Make sure your password is current.
- If you recently changed your password, remove the saved eduroam connection and configure it again.
Unable to Connect
- Confirm Wi-Fi is enabled.
- Make sure you are within range of an eduroam network.
- Restart your device.
- Check whether your home institution requires a configuration profile or application.
- Verify that the wireless security settings match your institution's instructions.
Do not bypass certificate validation to resolve an authentication error.
Connected but No Internet
- Disconnect from eduroam and reconnect.
- Open a web browser and try another website.
- Restart your device.
- Try connecting from another location.
If the problem continues, contact the IT department at the institution you are visiting to check for local network issues.
Who Should I Contact for Assistance?
Cedar Crest students, faculty, and staff:
If you cannot authenticate to eduroam while visiting another institution, contact Cedar Crest IT Support.
Visitors to Cedar Crest:
If your institutional username or password is not accepted, contact your home institution's IT department.
If your credentials are accepted but you cannot access the network at Cedar Crest, Cedar Crest IT Support may be able to assist with local connectivity issues.
Still Need Help?
Cedar Crest students, faculty, staff, and campus visitors who need assistance with local wireless connectivity can submit an IT Support Request.
Include:
- Your home institution
- Your device type and operating system
- Your location when attempting to connect
- Any error messages displayed
- Troubleshooting steps already attempted
For your security, do not include passwords or verification codes in your support request.