Microsoft Teams: Clearing the Teams Cache (Windows Desktop Application Only)

Tags cache Teams

Overview

Microsoft Teams is an easy way to pull together a group to share, collaborate and communicate in one central location without the use of phone calls that take time away from our day or emails that can easily get buried.  From directly within Teams we can bring everyone together to share information, securely edit files live and at the same time, bring together Microsoft Office 365 apps (OneDrive, OneNote, Planner, Forms, etc) and third-party apps and websites in one place, tag members of the team in conversations or actions and customize the work through adding notes (OneNote and others) and other applications.  From time to time, the local Teams cache becomes corrupted and needs to be cleared.  Here is that process.

For a more in-depth walk-through with Microsoft Teams, view the Tech Talk video training.

Here is how you clear the Teams cache on the Windows desktop client application.

Clearing Teams Cache

  1. Quit Microsoft Teams (Do not simply minimize it, you must Quit Teams).
  2. Cut and paste the following location into File Explorer: %appdata%\Microsoft\Teams
  3. Delete contents of the entire folder.
  4. Restart Microsoft Teams.

 

Details

Article ID: 127487
Created
Mon 2/8/21 8:56 AM