e2Campus Emergency Notification System

Overview

Additional information can be found on the College's main e2Campus Website

e2Campus is an emergency notification system capable of sending users SMS text and email messages. The e2Campus Emergency Notification system alerts the Cedar Crest College community in the event of a weather or critical incident emergency.

The information you provide will only be used in the event of an emergency that impacts the health and safety of the college community or closures of the campus. It will not be shared with others or used for routine communications or announcements.

Automated emergency messaging options include:

Email 
Emergency alerts are sent to cedarcrest.edu email addresses for all members of the Cedar Crest College community. Enrolled members also have the option to add additional email addresses.

SMS/text messages 
Alerts can be sent via text message to student, faculty and staff mobile phones, if they have provided one.

Subscribing to / Enrolling in the Service

Students are automatically enrolled in the e2campus service using the cell number provided on your admissions forms and your College email address.  You must opt out of the service if you do not want to receive emergency notifications.

Employees must enroll in e2Campus to receive notifications. 

Employees can enroll at this link: e2Campus Omnilert Sign Up Page

We recommend using your College email address as your username; however it is not linked to your FalconNet account. Changing this password will not update your password for your other account. 

Pre-Requisite for Enrollment 

  • Your mobile phone must be capable of receiving text messages and your mobile phone service plan must support receiving them. If you are unsure, please check with your mobile phone service provider.
  • You must have your mobile phone with you during signup. The registration process will require you to validate your account by entering a 4-digit verification code in the "Create New Subscriberr Account" Web form. This 4-digit code will be sent to your mobile phone within seconds of creating an account.

To Enroll (Employees Only):

Here's how:

  1. Go to the e2Campus Omnilert Sign Up Page
  2. On the Services page you will see the status of the mobile phone numbers and email addresses you have submitted. If the status says Unvalidated, follow the instructions on the Web page to finish the validation process.
    • When you are validating a mobile phone, a 4-digit number is sent to that mobile phone in the form of a text message. You will need to have that mobile phone available so that you can type the 4-digit code into the Web form. Upon doing this the mobile phone number will be validated.
    • When you are validating an email address, a link is sent to that address. When the link in the email message is clicked, that email address will be validated.

Adding Parent / Partner Contacts to Student Accounts

e2Campus is licensed for current students and employees only. However, students and employees can add parents' and spouses' contacts to their accounts. 

See the instructions below on making changes to your account.

Important: Once you have registered a mobile phone or email address, you must validate the information before that number or address will receive alerts. If you are registering someone else, you must work with them to complete this step.

Making Changes to Your Account

Students and Employees have the ability update, add, or remove mobile phone numbers or email addresses. 

  1. To update your contact information, login to your account from this link: e2Campus Omnilert Subscriber Login Page
    1. Students, use your FalconNet Username (email address) as your username. Your password is your Student ID Number.
    2. Employees, use the username and password you chose when you enrolled. Use the forgot username and password links if you don't remember your login credentials. 
    3. If you are unable to retrieve login information from the links on the page, please fill out a Service Request, and someone will contact you. 
  2. On the Services page you will see a field for adding a mobile phone number and another field for adding email addresses. All the phone numbers and email addresses you submit will need to be validated. If you do not finish the validation process, you will not receive emergency text messages and email.
    1. When you are validating a mobile phone, a 4-digit number is sent to that mobile phone in the form of a text message. You will need to have that mobile phone available so that you can type the 4-digit code into the Web form. Upon doing this the mobile phone number will be validated.
    2. When you are validating an email address, a link is sent to that address. When the link in the email message is clicked, that email address will be validated.

What if my cell phone provider changes?

If you keep the same mobile number, and simply change cell phone provider, you do not have to change anything. However, it may take several weeks for your mobile provider to update the e2campus system. During that time it is possible that you will not be able to receive messages.

Opting out / Un-Enrolling from e2Campus

You may elect to opt-out of the e2Campus system at any time.

Opt-Out options:

  • Opt out completely: Means you will no longer receive emergency messages from the e2Campus system.
  • Opt out Mobile Text Messaging: Means you will no longer receive emergency messages via your mobile phone. You will still receive email messages at your college email address.

To do so, login to your account from this link: e2Campus Omnilert Subscriber Login Page

  • Students, use your FalconNet Username (email address) as your username. Your password is your Student ID Number.
  • Employees, use the username and password you chose when you enrolled. Use the forgot username and password links if you don't remember your login credentials. 
  • If you are unable to retrieve login information from the links on the page, please fill out a Service Request, and someone will contact you. 

Frequently Asked Questions

What type of messages will I receive?
Cedar Crest College will only send you email and mobile text messages related to emergencies. Messages will be sent to the email addresses of everyone in the e2campus system in addition to mobile text messages to your mobile phone, if you have provided one. You will never receive advertisements, and your information is never provided to advertisers.

Who can subscribe/use the service?
All students will automatically be enrolled in the e2campus service. Staff and faculty self-enroll. You must opt out of the service if you do not want to receive emergency notifications. 

What mobile phone carriers are supported?
All U.S. mobile carriers are supported.

What if my cell phone number changes?
If your mobile number ever changes, you must update your contact details here.

What if my cell phone provider changes?
If you keep the same mobile number, and simply change cell phone provider, you do not have to change anything. However, it may take several weeks for your mobile provider to update the e2campus system. During that time it is possible that you will not be able to receive messages.

Will I receive advertisements or text messaging SPAM?
No, never. We respect your privacy and you will never receive anything besides official Cedar Crest College communications.

How do I stop getting messages?
Students, faculty and staff must opt out of the emergency notification system in order to stop getting messages. Students, faculty and staff can opt out on the Account Tab here.

Getting Help

If you need assistance, please contact Campus Police at (610) 606-4666 ext. 3522; Information Technology at (610) 606-4635; or support@e2campus.com.

Print Article

Details

Article ID: 56661
Created
Wed 6/27/18 3:13 PM
Modified
Fri 3/8/19 3:27 PM