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- Knowledge Base
- Network (Wired & Wireless) and Security
- VPN
Directions on connecting to your office computer remotely using Remote Desktop. *Requires installation and log on to GlobalProtect VPN.
- Knowledge Base
- Network (Wired & Wireless) and Security
- Wireless
Campus community directions for accessing the FalconNet Wireless system in Windows 10 and 11.
- Knowledge Base
- Software and Operating Systems
- Windows 10
Bitlocker is a full volume encryption technology prevelant on Windows-based computers. If the computer BIOS thinks that the computer has been or is being tampered with, the Bitlocker technology may lock the volume to prevent data from falling into the wrong hands. The computer is then only accessible with the Bitlocker key that was set (automatically) when the computer was originally set up. It is stored in your Microsoft account - here are instructions to help locate it.
- Knowledge Base
- Network (Wired & Wireless) and Security
Directions for mapping drives on your personal computer, or on College-owned laptop off-campus.
- Knowledge Base
- Network (Wired & Wireless) and Security
- VPN
Directions for installing the Palo Alto GlobalProtect VPN client on a personal Windows OS device.
- Knowledge Base
- Email, Calendaring, & Meetings
- Outlook Client for Employees
In Outlook, you can create one or more personalized signatures for your email messages. Your signature can include text, images, your electronic business card, a logo, or even an image of your handwritten signature. You can set up Outlook so that signatures are automatically added to all outgoing messages or create your signature and add it to messages on a case-by-case basis.
- Knowledge Base
- Computers, Printers, and Mobile Devices
- Lease and New Computer Guidelines
The Office of Information Technology has licensed a product called CrashPlan from Code42 to assist in backing up and restoring files during the lease replacement process. Here are instructions on how to restore your files from your old computer to your new one.
- Knowledge Base
- Network (Wired & Wireless) and Security
- Wireless
Tips for connection issues on Windows 7 devices to the FalconNet wireless system.
- Knowledge Base
- Network (Wired & Wireless) and Security
- Wireless
Tips for connection issues on Windows 8.1 devices to the FalconNet wireless system.
- Knowledge Base
- Network (Wired & Wireless) and Security
- Wireless
Tips for connection issues on Windows 10 devices to the FalconNet wireless system.
- Knowledge Base
- Software and Operating Systems
directions for choosing the default program to open a specific file type in Windows 7 & 10.
- Knowledge Base
- Software and Operating Systems
Links to online tips and tutorials for using Windows 10.
- Knowledge Base
- Network (Wired & Wireless) and Security
- Wireless
Campus community directions for accessing the FalconNet Wireless system from a Windows 7 device.