Troubleshoot FalconNet Wireless Connection (Windows)

If you are having trouble connecting to the FalconNet wireless network on a Windows 11 computer, follow the steps below.

Step 1: Forget FalconNet

Removing the saved network clears the existing FalconNet connection settings and allows Windows to create a new connection.

1. Click Start and select Settings.
2. Select Network & internet.
3. Select Wi-Fi.
4. Select Manage known networks.
5. Find FalconNet in the list and click Forget.

Step 2: Reconnect to FalconNet

1. Click the Network/Wi-Fi icon on the right side of the Windows taskbar.
2. Click the arrow next to Wi-Fi to view available wireless networks.
3. Select FalconNet, then click Connect.
4. When prompted, enter your Cedar Crest email address and FalconNet password.
5. If prompted to accept or trust a security certificate, select Connect or Accept.

Having trouble signing in? If your full Cedar Crest email address does not work, try entering only your FalconNet username instead.

Once connected, open a web browser and verify that you can access the internet.

If You Still Cannot Connect

If forgetting and reconnecting to FalconNet does not work, you can manually configure the wireless connection.

Manually Add FalconNet

1. Click Start and search for Control Panel, then open it.
2. Select Network and Internet.
3. Select Network and Sharing Center.
4. Select Set up a new connection or network.
5. Select Manually connect to a wireless network, then click Next.
6. Enter the following settings:
   • Network name: FalconNet
   • Security type: WPA2-Enterprise
   • Encryption type: AES
   • Check Start this connection automatically
7. Click Next.
8. Select Change connection settings.
9. Select the Security tab.
10. Click Advanced settings.
11. Check Specify authentication mode.
12. Select User or computer authentication, then click OK.
13. Click Settings next to the network authentication method.
14. Configure the following:
    • Uncheck Verify the server's identity by validating the certificate.
    • Uncheck Enable Fast Reconnect.
15. Click Configure.
16. Uncheck Automatically use my Windows logon name and password (and domain if any).
17. Click OK to close each open settings window.
18. Close Network and Sharing Center.
19. Click the Wi-Fi icon on the taskbar and connect to FalconNet.
20. Enter your Cedar Crest credentials when prompted.

Still Having Trouble?

If you are still unable to connect to FalconNet after completing these steps, contact the Information Technology Help Desk for assistance.