FAQ for New CANVAS Students

New to Cedar Crest Online?

Please watch the CedarCrest Online Tutorial.  You should complete the student tutorial prior to the first time the class meets.  

Help Sites and FAQ

• What computer skills do I need to take an online course? 
   
• What are the basic computer specifications for Cedar Crest Online?
   
• Which browsers does Cedar Crest Online support?
   
• Cedar Crest Online (Canvas) Student Guide
   

Accessing Your Class

NOTE: You will have access to your registered course(s) 48 hours before courses start each semester.
 

Go to the Cedar Crest Online Portal at https://cedarcrest.instructure.com

Your username and password is the same as your FalconNet login account.

Getting Help with Cedar Crest Online

• Should you experience difficulty logging into Cedar Crest Online, please contact the IT HelpDesk at 610-606-4635 or email helpdesk@cedarcrest.edu.
   
• If you experience difficulty using Cedar Crest Online (Learning Management System), please contact Cedar Crest Online Helpdesk directly at 844-303-8287. 
   
• Cedar Crest College provides an email address to all of its current students and adheres to the Family Educational Rights and Privacy Act of 1974 (FERPA). You should be using your Cedar Crest email account for all Cedar Crest College correspondence. Should you need further details regarding setting up your email account, please call the Office of Information Technology at 610-606-4635 or email helpdesk@cedarcrest.edu.
   
• If you have any questions regarding your responsibilities in the course, please contact your professor.