An Introduction to Technology Resources for Employees

Welcome to Cedar Crest College!

Below is a list of recommended knowledge base categories and articles that will help you become acquainted with the online resources available to you.

Knowledge Base Topics:

1. Campus Wireless Network
2. FalconNet Account Information
3. Your Cedar Crest Email Account
4. Microsoft Office 365
5. Your My CedarCrest Account
6. Accessing Cedar Crest Online (CANVAS) Courses
7. Audiovisual Services / Classroom Technology

Important Policies:

1. Acceptable Use Policy
   Access to computer systems and networks owned or operated by Cedar Crest College imposes certain responsibilities and obligations and is granted subject to College policies, and local, state, and federal laws. Acceptable use must be ethical, reflect academic honesty, and show restraint in the consumption of shared resources.
2. E-mail Retention Policy
3. This policy is designed to clarify the configuration of the services that backup e-mail, and how long specific e-mails are kept within the Office 365 system. This policy applies to all Cedar Crest College employees, students and their e-mail data.
4. FalconNet Password Policy
   Policy covering the creation and alteration of FalconNet account passwords.
5. Mobile Device Policy
   Policy for all College-owned mobile devices.
6. Remote Support and Access Policy
   The purpose of this document is to detail the methods that non-Cedar Crest individuals are authorized to use in order to provide support to the systems on campus.
7. Technology Purchasing and Acquisition Policy
   The Office of Information Technology is primarily responsible for the support and usability of technology across campus, and within the cloud services to which we subscribe. To enable this in the best way possible, the Office of Information Technology has crafted this policy regarding purchasing technology products for the college, or for use with college systems.
8. Technology Standards
   To assure compatibility and consistency across campus, the Office of Information Technology publishes this Technology Standards document. This document defines the standards used in campus-wise technology devices. This document is not all-inclusive of the technology used on campus, but is meant to be used as a watermark by which to measure and evaluate technology initiatives.