Error in Infomaker 2019 "The shared profile does not exist"

Resolving the Error in Infomaker 2019 "The shared profile does not exist."

Infomaker 2019 introduces share profiles that may need to be configured based on your use of the product.  If you get the error "The shared profile does not exist" when you run the Infomaker Config Tool, you will need to configure the profiles in the Optional tab. Here's how:

  1. Open the Infomaker Configuration Tool (we suggest right-clicking on it, then left-clicking on Run As Administrator for the best experience).
  2. Once the Configuration Tool is open, click on the Optional tab.


     
  3. On the Optional tab, go to the bottom and click Create Shared Profiles.


     
  4. The profile will now be successfully created.  Click on the Recommended tab to return to the main screen.



     
  5. Finally, click on the Apply Settings in the Database Profiles area, or Apply All Settings.

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