Accessing Jenzabar's Online Training Resources


One of the benefits that Jenzabar offers is the ability to access training and documentation online.  While not all of this is free and included with our subscription, some of it is.  To do this, you need a My.Jenzabar account.  If you do not already have one, click here to find out how to request one.

Here is how you access this information.

Accessing Jenzabar's Online Learning System

  1. Go to and sign in with your My.Jenzabar username and password.
  2. Click on the Training Catalog you wish you access.  We currently license J1 and JICS products.
  3. On the Dashboard page, you will be shown the list of products that fall within that catalog.  See the J1 Example below.  Select the one appropriate to what you are interested in.  Note: we do license all of these products, but we do not necessarily use them all.

  4. Once you click on the product, you will be taken to the list of training modules that are available similar to this.

  5. These are either Webinars or Self-Paced eLearning courses.  Choose the one you would like to take, and then click the green Enroll button.
  6. You will be shown a confirmation dialog box that will allow you to either go back and view your courses, or start this one immediately.  If the course requires a fee, it will prompt you for payment at this time.



Article ID: 131361
Tue 4/20/21 10:23 AM
Wed 9/8/21 11:59 AM

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One of the benefits that Jenzabar provides to the campus community is support, training, and listserv access.  To access these resources, you need a My.Jenzabar account.  To have an account set up for you, you must request this from Jenzabar.  This is also required if you need to put in support tickets with Jenzabar. Here is how you do that.