Outlook: Recovering Deleted Mail Items

Recovering Deleted Mail Items

Sometimes items are deleted from our inbox, either by an errant click of the mouse, by a rule that we created, or by a malicious process on our computers.  The good news is that these are generally recoverable for up to 60 days, even if the Trash has been cleared.  Here's how:


Recovering Deleted Outlook Mail Items

  1. Open a web browser (we recommend Edge or Chrome) and navigate to https://office.com
  2. Click on the blue Outlook icon on the left side of the page.
  3. Click on Deleted Items
  4. You will now see all of the items in your Deleted Items/Trash that you can drag and drop back into your Inbox or Outlook Folders.  Need more?  Keep reading!
  5. Click on Recover items deleted from this folder at the top of the column.
  6. You will now see all of the deleted items in the recoverable folder that you can move where you need them, similar to step #4.


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Article ID: 132877
Sun 6/27/21 7:44 AM