Managing Filters in Outlook on the Web

If you are an Outlook on the Web user -  you may be interested to know that setting up Rules to manage your incoming and outgoing emails can make your life a whole lot simpler.

What are Rules?

In their simplest form, Outlook rules are actions that your email account will automatically perform based on the guidelines that you have specified. There are two main categories of rules that you can create. These are organizational rules and notification based rules. These rules will are not retroactive, which means that they will only apply to unread messages.

  1. Organize your Emails – These rules focus on filing and organizing messages based on senders, subject keywords, and folders in your Outlook account. These are helpful for putting emails into relevant folders or categories.
  2. Keep current – These rules will send you notifications based on your incoming messages. These are useful if you want to get notifications of new emails to your mobile devices.

Accessing Your Inbox Rules

  • Once you are logged into your email account, click on the “Settings” button, then on the “Manage Rules” option to create a new rule.
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  • Next, click on Mail and then Rules.
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  • You now have access to Create, Edit, Order, and Delete your account rules.

Adding Rules

  • Now, click on the “Add a New Rule" button to create your first rule.
  • Fill in a Name, then select the appropriate Condition and Action.
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  • For this example, we will choose two of the nine conditions that the email must meet, as well as two of the eight actions.

  • CONDITIONS                     ACTIONS

    We will first click on the conditions link to add a second condition. Let us say that any emails from “” that have the word “apple” in the subject line should be sent to a folder called “Apple Emails” and must be categorized as “IMPORTANT!!!”

    Do this by editing your rule till the two sections look like the images below.


  • Lastly, click on “Create Rule” and let it take effect. From now on, any emails from that have the word apple in them will be classified as important and moved to your “Apple Emails” folder.

  • If you want to edit any of your previously created rules, all you need to do is click on the rule and edit it in the window that pops up. To delete a rule, simply click on the small recycle bin next to the rule.

Create Rules from Existing Email Messages

The “Manage Rules” page is not the only way to create rules for your emails. Alternatively, if you want to create a rule based on an email you received, simply find it in your Inbox and right-click on it to get started!

  • To create a rule based on an email you received, simply find it in your Inbox and right-click on it. Next, select the “Create Rule” option.

  • Alternatively, you can click on the email to open it and create a rule by selecting the option from the “Extended Menu.”

  • Once you have done this, you will see a popup window as shown below, in which you can customize the rule as needed.

Deleting Existing Rules

To the right side of the rules, you will see this action bar.  To delete a rule - click the Trash Can.

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Organizing your Rules

It is important to remember that Outlook in your web browser will automatically select the rules you define and implement them based on the order in which they appear on your list of rules. This is why it is important to organize your rules by their order of importance. Simply click on the up and down arrows next to the rules to put them in order as needed.

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Article ID: 78681
Tue 5/21/19 10:03 AM
Mon 4/1/24 11:56 AM