New Student Preregistration Survey Error Message


Students are seeing a message stating that they have already filled out the Pre Registration Survey. The error occurs after they click on the Continue to Survey link. 

Survey web address: New Student Preregistration Survey - Main View | Advising Resources | Office of Academic Advising | My CedarCrest

preregistration survey main page

Possible Cause

Students will receive this message if they access the survey page without logging into My CedarCrest first. Once they are logged in, they can access the form. 

If you need your My CedarCrest login information, you can request it here: Service - My CedarCrest Login Assistance (

Screen without Login:

preregistration survey without login

Screen when student is logged into My CedarCrest:

preregistration survey with login



Article ID: 130980
Mon 4/5/21 11:05 AM
Mon 4/5/21 11:07 AM