Microsoft Teams: Issue Sharing Screen on MacOS


Microsoft Teams is an easy way to pull together a group to share, collaborate and communicate in one central location without the use of phone calls that take time away from our day or emails that can easily get buried.  From directly within Teams we can bring everyone together to share information, securely edit files live and at the same time, bring together Microsoft Office 365 apps (OneDrive, OneNote, Planner, Forms, etc) and third-party apps and websites in one place, tag members of the team in conversations or actions and customize the work through adding notes (OneNote and others) and other applications.  

Individuals with Apple computers running MacOS later than 10.12 might encounter issues sharing their screen if they missed a key question when installing Teams, or if that question was not asked by the system for one reason or another (we have seen both behaviors).  To fix this issue with Teams (and any other application that shares your screen to someone else), you need to enable screen recording for Teams (or the application in question).

Enabling Screen Recording

  1. Open the System Preferences app.
  2. Go to the Security & Privacy preference.
  3. Select the Privacy tab.
  4. Scroll through the column on the left, and select Screen recording.

  5. Click the padlock icon at the bottom, and enter the password to your account.
  6. Once the padlock is ‘unlocked’.
  7. In the pane on the right, select the check box next to Microsoft Teams.
  8. Quit Microsoft Teams and open it again to share your screen.


Article ID: 131495
Wed 4/21/21 1:49 PM