Refresh or Update Jenzabar Remote Apps

Overview

After an upgrade on the server or a change in the remote desktop application server, it is sometimes necessary to update the Remote Apps available on the computer.

NOTE: These directions must be completed under the individual’s own login account. You cannot run these directions for someone else under your own login.

Directions – Refreshing or Updating RemoteApps

1. Click on the Windows icon:
   
2. In the search field, type RemoteApp and Desktop Connections. Double-click from the results list to open.
   
   
    
3. In the left column, choose RemoteApps and Desktop Connections.
4. Next, click on Properties in the upper-right-hand corner.
   
   
    
5. When the View properties or update this connection screen comes up, click Update Now.
   
   
   
    
6. Once you have clicked that button, a screen will pop up saying updating.
7. If you do not see an Updating screen, you will need to reset up your apps from scratch.  To do that, click the arrow to go back one screen and then click Remove then follow the instructions in this article.
8. Once the update is completed, you should see this screen.
   
   
9. Now, you can you can either click View Resources or access the applications from your Start Menu.