Connecting to Jenzabar One and RemoteApps


With the migration to Jenzabar's cloud-based solution, employees who use the client version of Jenzabar, InfoMaker, PowerFaids, or Jenzabar-linked Access databases should begin using the RemoteApp versions during testing and after the official switchover in July. 

These directions include information for Windows 7 and Windows 10 users. 

NOTE: These directions must be completed under the individual’s own login account. You cannot run these directions for someone else under your own login.

Important Information for Off-Campus Use:

  • Before you can connect to Jenzabar remote apps off-campus, you must first connect to the College's VPN. Directions can be found here: Installing Palo Alto GlobalProtect VPN (Window OS)
  • You can install Remote Apps on your home computer; you do not need to access your work computer via Remote Desktop anymore to access Jenzabar!

Directions – Connecting to Jenzabar RemoteApps

  1. Click on the Windows icon:
  2. In the search field, type RemoteApp and Desktop Connections. Double-click from the results list to open.

  3. In the left column, choose Access RemoteApp and desktops (In Windows 7, choose Set up a new connection…)
  4. For connection URL, enter . Click Next.

  5. Click Next again for Ready to set up the connection.

  6. Enter your FalconNet login and password. If the Domain listed is blank, use the prefix cedarcrest\ for your username, as shown below.
  7. If you prefer, click Remember my credentials. Click OK. 

  8. Once everything completes, click Finish.

Open the Jenzabar Client in RemoteApps

  1. Click on the Windows button and find the Cedar Crest RemoteApps in your program list.
  2. For Windows 7, click on the Windows button and go to All Program-->RemoteApp and Desktop Connection-->Cedar Crest RemoteApps.
  3. From here you can launch the remote apps.
  4. When the remote apps are running, you’ll be able to distinguish them from your local application versions by looking at the icon in your task bar.
  5. The RemoteApp applications will have this green arrow image on the app icon: 
  6. The first time you launch any of the apps on your computer, you will be asked if you trust the publisher. You can check the box for Don’t ask…, and then click Connect to launch the selected client.  

Additional Directions for InfoMaker Users

Run InfoMaker Config Tool

  1. Open the Jenzabar App from the Remote App server.
  2. After login, from the toolbar choose Go-->Config Tool.
  3. You will receive an error message. This is OK, so click OK.
  4. In the Configuration Tool window, make sure you are on the Recommended tab. At the bottom right corner, click Apply All Settings.
  5. Verify that all arrows disappear, then click Close.

InfoMaker Report Users

  1. Open the RemoteApp version of InfoMaker.
  2. Click on the DB Profile button.

  3. In the Database Profiles window, expand ODB ODBC profile. Make sure that Jenzabar EX is listed. If the J1 Desktop (Shared) is not listed, contact Information Technology. Otherwise, click Close


Article ID: 82151
Mon 7/1/19 2:00 PM
Mon 11/29/21 9:34 AM

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