Reset Printing System / Re-add the Driver
It may be necessary to reset the Printing System.
Note:
- Reset Printing System should only be used as a "last resort" for troubleshooting a printing issue. When multiple printer drivers are installed in the computer, performing the following will remove them ALL from the Printer List. (You cannot choose which one to delete or which one to keep.) All installed printers will need to be re-added.
- Reset Printing System is available only in versions 10.4.x and later of the Mac OS X operating system
- Login with a user name with the Computer administrator account type to delete the MP drivers. Regarding Administrator users, please refer to the Mac OS X owner's manual.
Reset Printing System:
10.8x, and 10.9.x
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Choose System Preferences from the Apple menu.
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Choose Print & Scan (10.8) or Printers & Scanners (10.9) from the View menu.
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Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. OK the reset.
As an alternative (10.8), if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
10.5.x, 10.6.x and 10.7.x
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Choose System Preferences from the Apple menu.
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Choose Print & Fax (or Print & Scan) from the View menu.
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Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. OK the reset. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."
As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
10.4.x
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In the Finder, choose 'Utilities' from the Go menu.
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Open Printer Setup Utility.
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From the Printer Setup Utility menu, choose 'Reset Printing System'.
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Click 'Reset'.
Note: If Printer Setup Utility won't open at all (possibly due to your printing issue), you can try to access the Reset Printing System feature directly by holding down the Option key while opening Printer Setup Utility.
Re-adding the Printer to the Printer List (Mac OS X ver 10.5.x and later)
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