Support and information on computers, printing, and mobile devices.
Directions for adding your department's print code for the office Ricoh. NOTE: not all departments use this feature.
Information regarding backup procedures for files.
Web Print Directions for Employees
directions for printing the configuration page for printer setting info.
A helpful guide to using USB flash drives.
Installing a new printer on your Windows 10 computer.
In the past, laptops have sometimes come with pre-configured local accounts to use while off-campus. With the new Windows 10 laptops, this is no longer the case and a few steps must be taken to ensure that these laptops will work for everyone reliably.
Information on how to purchase and recycle printer supplies for College printers.
Cedar Crest College's Office of Information Technology has the ability to support the campus community whether you are on-campus, or somewhere else. The only thing you need is your computer and a reliable internet connection to that computer. To do this the Office of Information Technology uses TeamViewer, a remote support application. To have a technician connect to your computer and help, you will need to download TeamViewer to your computer and follow these instructions:
Information for contacting support on Ricoh photocopiers.
Quick directions on choosing your default printer.
Information regarding support for students' personal-owned devices.
Timeline of employee's responsibilities and and overview of what to expect when your computer is scheduled for replacement/upgrade.