Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Kiosk
Projects
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Computers, Printers, and Mobile Devices
Computers, Printers, and Mobile Devices
Support and information on computers, printing, and mobile devices.
Categories (4)
FalconPrint Account
Help with the FalconPrint system.
Expand
Using Your Computer
Help with computer configurations, settings, peripherals and other items.
Expand
Lease and New Computer Guidelines
Articles that help with the process of getting a new computer.
Expand
Ricoh Multi-Function Devices (FalconPrint Stations)
Expand
Articles (7)
Adding a Printer Code for Ricoh Photocopier on Computer
Directions for adding your department's print code for the office Ricoh. NOTE: not all departments use this feature.
Connect Your Amazon Echo (Alexa) to Cedar Crest Online (Canvas)
If you own an Amazon Echo smart home device, you can now link that to the Cedar Crest Online (Canvas)! When you connect your Amazon Echo device to our Canvas instance, it will allow you to ask Alexa if you have homework, any announcements, or Canvas-related messages.
Finding Your Ricoh IP Address / Printing the Configuration Page
directions for printing the configuration page for printer setting info.
Purchasing/Recycling Printer Supplies
Information on how to purchase and recycle printer supplies for College printers.
Remote Desktop Support using TeamViewer
Cedar Crest College's Office of Information Technology has the ability to support the campus community whether you are on-campus, or somewhere else. The only thing you need is your computer and a reliable internet connection to that computer. To do this the Office of Information Technology uses TeamViewer, a remote support application. To have a technician connect to your computer and help, you will need to download TeamViewer to your computer and follow these instructions:
Ricoh Printer/Photocopier Support
Information for contacting support on Ricoh photocopiers.
Support for Personal Devices - Students
Information regarding support for students' personal-owned devices.
Search this category
Search
Popular Articles
Finding Your Ricoh IP Address / Printing the Configuration Page
Installing the Teams Plug-In for Outlook
Moving a Microsoft Form to a Group
How to Reset Your GlobalProtect VPN Password After a Password Reset
Installing Supplemental Fonts in Windows 10
Recent Articles
Using the FalconCharge Battery Station in The Narrows or HBB
Technology Systems Maintenance Schedule
New Computer Specifications for 2023-2024 Annual Lease
Jenzabar One and JICS Version Release Notes
Direct Server Connection: How to Access and Test the Jenzabar Testing Environment
Popular Tags
Teams
(43)
Outlook
(32)
FalconNet
(28)
Canvas
(25)
wireless
(22)
email
(19)
Jenzabar
(16)
VPN
(16)
wifi
(16)
Av
(15)