Computers, Printers, and Mobile Devices

Support and information on computers, printing, and mobile devices.

Categories (2)

FalconPrint

Help with the FalconPrint system.

Using Your Computer

Help with computer configurations, settings, peripherals and other items.

Articles (8)

Adding a Printer Code for Ricoh Photocopier on Computer

Directions for adding your department's print code for the office Ricoh. NOTE: not all departments use this feature.

Finding Your Ricoh IP Address / Printing the Configuration Page

directions for printing the configuration page for printer setting info.

Purchasing/Recycling Printer Supplies

Information on how to purchase and recycle printer supplies for College printers.

Remote Desktop Support using TeamViewer

Cedar Crest College's Office of Information Technology has the ability to support the campus community whether you are on-campus, or somewhere else.  The only thing you need is your computer and a reliable internet connection to that computer.  To do this the Office of Information Technology uses TeamViewer, a remote support application.  To have a technician connect to your computer and help, you will need to download TeamViewer to your computer and follow these instructions:

Ricoh Printer/Photocopier Support

Information for contacting support on Ricoh photocopiers.

Support for Personal Devices - Students

Information regarding support for students' personal-owned devices.

Task Timeline for Computer Lease Replacement

Timeline of employee's responsibilities and and overview of what to expect when your computer is scheduled for replacement/upgrade.