Configuring App Passwords with Office 365 Multifactor Authentication


In order to further secure your FalconNet account, Cedar Crest has begun enrolling accounts into FalconNet Multifactor Authentication for Office 365.  Multifactor authentication requires that you know your username, your password, and verify your login via another method.

Once your account has been enrolled, you still have to configure your account for access via a secondary method of authentication.  In the case you are using an application that does not support multifactor authentication, you may need to generate and use an App Specific Password.  These should only be used when absolutely necessary.  For more information on using App Specific Passwords, click here.

For more information on what systems are impacted by Office 365 Multifactor Authentication and how to configure your account to use it, click here.

Directions to Set Up App Passwords

Once your account is enrolled, you will be unable to sign in to any related accounts until you complete the configuration.  To do this, follow these steps:

  1. ‚ÄčOpen a web browser and go to (works on phones, too!)
  2. Next, sign in with your FalconNet email address and password.
  3. You then are shown a screen similar to the one below.  Click  App Passwords

  4. Next, you will see an information screen on App Passwords.  You can also click the link on the page for more information on working with App Passwords.

  5. When ready, click Create. You will then see a screen asking you to label the password.  It is best to use the name of the application you are putting the password in, and only using the password in one app at a time to prevent password conflict errors.  Click Next.

  6. You will see the confirmation screen that will show you the label and the password that was autogenerated.  This password will work in one app at a time for authentication.  If you are on the device that needs the password, you can click Copy password to clipboard to then paste it into the app.  Once you have made note of or copied the password, click Close.

  7. You will now be shown the label(s) of App Passwords you have generated, but not the passwords themselves.  Once generated, the passwords can not be retrieved.  If you've misplaced the password or did not make note of it, you will need to generate a new password.


Article ID: 132808
Mon 6/21/21 3:47 PM