Troubleshoot FalconNet Wireless Connection (Android)

Note: Because of the many versions of the Android operating system, the exact steps may vary slightly depending on your device. 

If you are having trouble establishing a wireless connection, try to forget the network, turn Wi-Fi off/on, and reconnect as described below:

Forget Network:

1. Swipe from top to open controls.
2. Press and hold the WiFi symbol to open WiFi settings.
3. Depending on your version of Android, you may see all your networks or just the most recent.  If you only see most recent, tap Details.
4. In either scenario, you should now see a complete list of wifi networks.  Tap and hold FalconNet.
5. Now, select Forget Network.

Connect to FalconNet

1. Swipe from top to open controls.
2. Press and hold the WiFi symbol to open WiFi settings.
3. You will now see available networks, including FalconNet. 
4. Tap the FalconNet network. Then perform the following:
   1. Verify that EAP method is set to PEAP.
   2. Set Phase 2 authentication to MSCHAPV2.
   3. For Android 7.0 and above, set CA certificate to Do not validate. Otherwise leave this box set to (unspecified). 
   4. Scroll down to Identity and enter your FalconNet username.
   5. Leave the Anonymous identity box blank.
   6. In the Password box, enter your FalconNet password.
   7. If it asks you for a domain at any point, enter falconguest.cedarcrest.edu
   8. Tap Connect.

Note: if these instructions don’t work and your phone was issued by a business/organization where you work, your phone may be blocked from connecting. In this case, please contact the business/organization technical support staff for advice.