Troubleshoot FalconNet Wireless Connection (iOS)

iPad/iPhone/iPod Directions

If you are having trouble establishing a wireless connection, try to forget the network, turn Wi-Fi off/on, and reconnect as described below:

  1. From the main screen, tap Settings.
  2. Tap Wi-Fi.
  3. Tap the greater-than symbol (>) to the right of FalconNet.
  4. Tap Forget this Network.
  5. Tap Forget.
  6. Tap Wi-Fi on the upper-left portion of the screen.
  7. Tap the On button next to Wi-Fi to turn off Wi-Fi.
  8. Tap the Off button next to Wif-Fi to turn on Wi-Fi.
  9. Tap the FalconNet network.
  10. Enter your FalconNet username and password.
  11. Click Join.

Note: if these instructions don’t work and your phone was issued by a business/organization where you work, your phone may be blocked from connecting. In this case, please contact the business/organization technical support staff for advice. 

Details

Article ID: 52543
Created
Tue 4/24/18 3:54 PM
Modified
Fri 10/25/19 3:10 PM

Related Articles (1)