Troubleshoot FalconNet Wireless Connection (iOS)

iPad/iPhone/iPod Directions

If you are having trouble establishing a wireless connection, try to forget the network, turn Wi-Fi off/on, and reconnect as described below:

  1. From the main screen, tap Settings.
  2. Tap Wi-Fi.
  3. Tap the circle with an "i" in the center to the right of FalconNet.
  4. Tap Forget this Network.
  5. Tap Forget.
  6. Turn the Wi-Fi off and then back on using the green slider in the top right. 
  7. Tap the FalconNet network.
  8. Enter your FalconNet username and password.
  9. Click Trust.

Note: if these instructions don’t work and your phone was issued by a business/organization where you work, your phone may be blocked from connecting. In this case, please contact the business/organization technical support staff for advice. 

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