Recall or Replace an Sent Email Message

Overview

If you send a message by accident, you can try to recall the message from the recipients by using the Recall This Message feature in Microsoft Outlook. The message recall feature lets you recall, replace, or delete messages that you have sent. 

Note: Recalling a message can take up to two minutes to process and will only be successful if the following conditions are met:

• The recipient uses the Outlook client (not Outlook on the web or the Outlook app), and Outlook is running.
• The recipient is on the same domain, cedarcrest.edu. It will not work if the message was sent to someone outside of the College.
• The recipient's mailbox must be open for the recall to succeed.
• The message must still be unread and in the recipient's Inbox.

Using the Recall Feature in the Outlook Client 

(Feature is not available on Outlook on the Web or Mobile App)

Please click on the link below for detailed directions from Microsoft, or view the brief directions below.

Recall or replace an email message that you sent - Microsoft Website

Simple Directions

Resend an email message:

1. In Mail, in the Folder Pane, click Sent Items.
2. Double-click the message that you want to resend.
3. On the Message tab, in the Move group, click Actions, and then click Resend This Message.
4. A new message window opens. If there are multiple recipients, you can remove recipients who don’t need to receive the message again. Click the names that you want to remove, and then press Delete.
   Tip: You can also add recipients who weren’t on the original message, add or remove attachments, and change the contents of the message.
5. Click Send.
6. To resend multiple messages, repeat these instructions for each message. There isn’t a way to resend multiple messages at one time.

Recall an email message:

1. In Mail, in the Folder Pane, click Sent Items.
2. Double-click the message that you want to recall.
3. On the Message tab, in the Move group, click Actions, and then click Recall This Message.
4. The following pop-up will appear.
   
5. Select the appropriate options and click OK.