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Attached to this article is the MiTel Phone Voice Mail User Guide.  Click the link to download the file.
These are step-by-step instructions on how to forward calls on the digtial (not voice-over-ip) telephones on campus.  For assistance with forwarding calls from a Voice-Over-IP phone, contact the Help Desk.  Note: these steps can only be followed on the phone itself, in your office.
These are step-by-step instructions on how to check your voicemail from off-campus.
Mitel's training video on the basics of the 6867 model.
The Office of Information Technology is converting the campus from the older digital handsets to newer, more-capable Voice-Over-IP telephone handsets.  This process is planned over a 3-4 year time period and will be rolled out one department at a time. Timeline still in progress.
If you own a Samsung, Nexus, or any other Android mobile device, you can set up your email using the Outlook for Android mobile app or the built-in Email app on your phone or tablet.
Policy for all College-owned mobile devices.