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Directions on connecting to your office computer remotely using Remote Desktop. *Requires installation and log on to GlobalProtect VPN.
Cedar Crest College's Office of Information Technology has the ability to support the campus community whether you are on-campus, or somewhere else.  The only thing you need is your computer and a reliable internet connection to that computer.  To do this the Office of Information Technology uses TeamViewer, a remote support application.  To have a technician connect to your computer and help, you will need to download TeamViewer to your computer and follow these instructions:
How to connect to the campus network, Cedar Crest Online (Canvas) resources and remote web conferencing help.
This policy governs the use of College technology resources remotely via VPN or other remote mechanisms.
directions for updating your password on the GlobalProtect VPN
Directions on connecting to your office computer remotely using Remote Desktop. *Requires installation and log on to GlobalProtect VPN.
Information on using our remote support tool when communicating with the Helpdesk for assistance.
The purpose of this document is to detail the methods that non-Cedar Crest individuals are authorized to use in order to provide support to the systems on campus.