- Knowledge Base
Information on using our remote support tool when communicating with the Helpdesk for assistance.
- Knowledge Base
- Campus Policies
This policy governs the use of College technology resources remotely via VPN or other remote mechanisms.
- Knowledge Base
- Campus Policies
The purpose of this document is to detail the methods that non-Cedar Crest individuals are authorized to use in order to provide support to the systems on campus.
- Knowledge Base
- Computers, Printers, and Mobile Devices
Cedar Crest College's Office of Information Technology has the ability to support the campus community whether you are on-campus, or somewhere else. The only thing you need is your computer and a reliable internet connection to that computer. To do this the Office of Information Technology uses TeamViewer, a remote support application. To have a technician connect to your computer and help, you will need to download TeamViewer to your computer and follow these instructions: