My Recently Visited Services
Use this form to request information, ask for advice, or ask for help on designing your online course and materials.
Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.
Use this form to request InfoNet report access in My CedarCrest.
Requesting assistance with the VPN network.
Request to be added to Department Printing Permissions
Support for College-owned printers, including Ricoh multi-function devices.
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Use this form for complete videos and audio files. For scene digitizing requests, please use the Course Development request form.
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
Request for automatic reports sent on departmental printing charges.
Use this form to request the installation of hardwired network connections in offices or other locations.
Information on finding support for wireless connections on college-owned devices.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Form for requesting a conference phone for a meeting.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Use this form to request an appointment to pickup your College-issued laptop.
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Schedule a support meeting for an incoming student with their admissions advisor and an Information Technology staff member.
Submission form to request technology purchases both hardware- and software-related.
Please use this form to request assistance in classrooms for academic events only.
Individual or class instruction is available for instructors or students for academic events.