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Link for the Self-Service site to enroll or to reset your FalconNet password.
Link to the Library's media request form.
Submission form to request technology purchases both hardware- and software-related.
Request for a new computer, not a replacement.
Request assistance for currently-installed software on College-owned devices.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.
Walk-In Request form & information.
Requesting assistance with the VPN network.
Request assistance for error messages and other issues using administrative applications.
Use this form to notify Information Technology of any errors or abnormalities experienced in the newly upgraded Jenzabar environment.
Use this form to update your Registrar-approved name change.
Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.
Use this form to request your My CedarCrest username and password.
Support for College-owned printers, including Ricoh multi-function devices.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Service request form for full time employees to request a FalconNet account-linked Adobe ID.
Request installation of campuswide or department-purchased software on department computers, including departmental student stations.
Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Use this form for complete videos and audio files. For scene digitizing requests, please use the Course Development request form.
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.