My Recently Visited Services

If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.


Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.


Requests to install software on classroom instructor stations and computer lab classrooms.


Link to the Library's media request form.


Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.


Schedule a support meeting for an incoming student with their admissions advisor and an Information Technology staff member.


Please use this form to request assistance in classrooms for academic events only.


This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.


Individual or class instruction is available for instructors or students for academic events.


Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.


Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.


Form for requesting a conference phone for a meeting.


IRB Committee chairs should use this form to add a new advisor to the DocuWare website.


Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.


Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.


Form for requesting your Student or Employee (Jenzabar) ID Number


Use this form to request InfoNet report access in My CedarCrest.


Use this form to request information, ask for advice, or ask for help on designing your online course and materials.


Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.


Use this form to request your My CedarCrest username and password.


Support for College-owned printers, including Ricoh multi-function devices.


Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.


Request assistance for currently-installed software on College-owned devices.


Submission form to request technology purchases both hardware- and software-related.