Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Link for the Self-Service site to enroll or to reset your FalconNet password.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.
Link to the Library's media request form.
Submission form to request technology purchases both hardware- and software-related.
Support for College-owned printers, including Ricoh multi-function devices.
Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.
Walk-In Request form & information.
Use this form to notify Information Technology of any errors or abnormalities experienced in the newly upgraded Jenzabar environment.
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Request assistance for error messages and other issues using administrative applications.
Use this form for complete videos and audio files. For scene digitizing requests, please use the Course Development request form.
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Please use this request if you are receiving an error message while attempting to use a portlet or form within My CedarCrest.
For for requesting a new GoToMeeting account.
Service to request access to a current departmental account, or for the creation of a new departmental account.
Use this form to request InfoNet report access in My CedarCrest.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Service request form for full time employees to request a FalconNet account-linked Adobe ID.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Information on finding support for wireless connections on college-owned devices.
Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.