Link for the Self-Service site to enroll or to reset your FalconNet password.
Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Form for requesting your Student or Employee (Jenzabar) ID Number
Use this form to update your Registrar-approved name change.
Request for a new computer, not a replacement.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
Submission form to request technology purchases both hardware- and software-related.
Support for College-owned printers, including Ricoh multi-function devices.
Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.
Walk-In Request form & information.
Please use this form to request assistance in classrooms for academic events only.
Request access to a department email account or department-use FalconNet (network) account.
For for requesting a new GoToMeeting account.
Use this form to request your My CedarCrest username and password.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Use this form to request the installation of hardwired network connections in offices or other locations.
Use this form to request information, ask for advice, or ask for help on designing your online course and materials.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.
Request assistance for currently-installed software on College-owned devices.
Use this form to request InfoNet report access in My CedarCrest.
Request installation of campuswide or department-purchased software on department computers, including departmental student stations.
Link to the Library's media request form.
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.