Submission form to request technology purchases both hardware- and software-related.
Support for College-owned printers, including Ricoh multi-function devices.
Request access to a department email account or department-use FalconNet (network) account.
Link for the Self-Service site to enroll or to reset your FalconNet password.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.
Individual or class instruction is available for instructors or students for academic events.
Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Use this form to request your My CedarCrest username and password.
Information on finding support for wireless connections on college-owned devices.
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Please use this form to request assistance in classrooms for academic events only.
Request installation of campuswide or department-purchased software on department computers, including departmental student stations.
Use this form to request a new page or portlet creation within My CedarCrest. New requests will be followed up with an appointment to discuss your needs and start the new project request.
Use this form to request information, ask for advice, or ask for help on designing your online course and materials.
Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.
Requesting assistance with the VPN network.
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.
Request assistance for currently-installed software on College-owned devices.
Use this form for complete videos and audio files. For scene digitizing requests, please use the Course Development request form.
Use this form to request the installation of hardwired network connections in offices or other locations.
Please use this request if you are receiving an error message while attempting to use a portlet or form within My CedarCrest.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.