My Recently Visited Services
Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.
Please use this request if you are receiving an error message while attempting to use a portlet or form within My CedarCrest.
Use this form to request information, ask for advice, or ask for help on designing your online course and materials.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Request for automatic reports sent on departmental printing charges.
Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.
Support for College-owned printers, including Ricoh multi-function devices.
Use this form to request your My CedarCrest username and password.
Link to the Library's media request form.
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.
Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.
Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
Requesting assistance with the VPN network.
Use this form to request InfoNet report access in My CedarCrest.
Please use this form to request assistance in classrooms for academic events only.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
Information on finding support for wireless connections on college-owned devices.
Request assistance for currently-installed software on College-owned devices.
Access is given to departments who enter student information and purchasing data only.
Schedule a support meeting for an incoming student with their admissions advisor and an Information Technology staff member.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.