My Recently Visited Services
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
Request for automatic reports sent on departmental printing charges.
Requesting assistance with the VPN network.
Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.
Link to the Library's media request form.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
Use this form to request your My CedarCrest username and password.
Support for College-owned printers, including Ricoh multi-function devices.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
Use this form to request an appointment to pickup your College-issued laptop.
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.
Please use this form to request assistance in classrooms for academic events only.
Individual or class instruction is available for instructors or students for academic events.
Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Use this form to request InfoNet report access in My CedarCrest.
Requests to install software on classroom instructor stations and computer lab classrooms.
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Submission form to request technology purchases both hardware- and software-related.
Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Request assistance for currently-installed software on College-owned devices.