My Recently Visited Services
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.
Use this form to request InfoNet report access in My CedarCrest.
Submission form to request technology purchases both hardware- and software-related.
Access is given to departments who enter student information and purchasing data only.
Support for College-owned printers, including Ricoh multi-function devices.
Request assistance for currently-installed software on College-owned devices.
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
Form for requesting your Student or Employee (Jenzabar) ID Number
Use this form to request your My CedarCrest username and password.
Use this form to request information, ask for advice, or ask for help on designing your online course and materials.
Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.
Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.
Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.
Please use this request if you are receiving an error message while attempting to use a portlet or form within My CedarCrest.
Individual or class instruction is available for instructors or students for academic events.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Please use this form to request assistance in classrooms for academic events only.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.
Use this form for complete videos and audio files. For scene digitizing requests, please use the Course Development request form.
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
Requesting assistance with the VPN network.
Use this form to request the installation of hardwired network connections in offices or other locations.
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.