My Recently Visited Services
Request installation of campuswide or department-purchased software on department computers, including departmental student stations.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.
Form for requesting your Student or Employee (Jenzabar) ID Number
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Use this form to request information, ask for advice, or ask for help on designing your online course and materials.
Request assistance for currently-installed software on College-owned devices.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.
Use this form to notify Information Technology of any errors or abnormalities experienced in Jenzabar or Infomaker.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.
Use this form to request InfoNet report access in My CedarCrest.
Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.
Schedule a support meeting for an incoming student with their admissions advisor and an Information Technology staff member.
Requesting assistance with the VPN network.
Requests to install software on classroom instructor stations and computer lab classrooms.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
Form for requesting a conference phone for a meeting.
Use this form to request your My CedarCrest username and password.