My Recently Visited Services
Use this form to request your My CedarCrest username and password.
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.
Use this form to request InfoNet report access in My CedarCrest.
Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Requests to install software on classroom instructor stations and computer lab classrooms.
Use this form to request the installation of hardwired network connections in offices or other locations.
Submission form to request technology purchases both hardware- and software-related.
Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
Please use this request if you are receiving an error message while attempting to use a portlet or form within My CedarCrest.
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.
Form for requesting your Student or Employee (Jenzabar) ID Number
Individual or class instruction is available for instructors or students for academic events.
Access is given to departments who enter student information and purchasing data only.
Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.
Support for College-owned printers, including Ricoh multi-function devices.
Requesting assistance with the VPN network.
Request installation of campuswide or department-purchased software on department computers, including departmental student stations.