My Recently Visited Services
Support for College-owned printers, including Ricoh multi-function devices.
Access is given to departments who enter student information and purchasing data only.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Individual or class instruction is available for instructors or students for academic events.
Submission form to request technology purchases both hardware- and software-related.
Use this form to request your My CedarCrest username and password.
Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
Requests to install software on classroom instructor stations and computer lab classrooms.
Schedule a support meeting for an incoming student with their admissions advisor and an Information Technology staff member.
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Request assistance for currently-installed software on College-owned devices.
Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.
Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Use this form to request the installation of hardwired network connections in offices or other locations.
Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.
Use this form for complete videos and audio files. For scene digitizing requests, please use the Course Development request form.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
Information on finding support for wireless connections on college-owned devices.
Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.
Use this form to request information, ask for advice, or ask for help on designing your online course and materials.
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.