My Recently Visited Services
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
Use this form to request InfoNet report access in My CedarCrest.
Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.
Individual or class instruction is available for instructors or students for academic events.
Use this form to request the installation of hardwired network connections in offices or other locations.
Submission form to request technology purchases both hardware- and software-related.
Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
Request to grant or revoke access for department printing charge accounts.
Use this form to request an appointment to pickup your College-issued laptop.
Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Use this form when you need help with a technology problem, error, or something that is not working as expected. This includes computers, software, Microsoft 365, email, printers, FalconNet/Wi-Fi, VPN, network connections, accounts, and other general technology issues.
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
Use this form to request information, ask for advice, or ask for help on designing your online course and materials.
Access is given to departments who enter student information and purchasing data only.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Requests to install software on classroom instructor stations and computer lab classrooms.
Use this form for complete videos and audio files. For scene digitizing requests, please use the Course Development request form.
IRB Committee chairs should use this form to add a new advisor to the DocuWare website.
Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.
Please use this form to request assistance in classrooms for academic events only.