My Recently Visited Services
Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Use this form to request InfoNet report access in My CedarCrest.
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Access is given to departments who enter student information and purchasing data only.
Use this form to update your Registrar-approved name change.
Use this form for complete videos and audio files. For scene digitizing requests, please use the Course Development request form.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
Use this form to notify Information Technology of any errors or abnormalities experienced in Jenzabar or Infomaker.
Use this form to request your My CedarCrest username and password.
Please use this request if you are receiving an error message while attempting to use a portlet or form within My CedarCrest.
Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.
Request installation of campuswide or department-purchased software on department computers, including departmental student stations.
Form for requesting your Student or Employee (Jenzabar) ID Number
IRB Committee chairs should use this form to add a new advisor to the DocuWare website.
Please use this form to request assistance in classrooms for academic events only.
Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.
Request assistance for currently-installed software on College-owned devices.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Support for College-owned printers, including Ricoh multi-function devices.
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
Form for requesting a conference phone for a meeting.