Troubleshoot FalconNet Wireless Connection (MAC OS)

These directions are for OS X and higher.

If you are having trouble establishing a wireless connection, first remove FalconNet from your network list, then reconnect as described below:

Removing a Wireless Router from the Preferred Networks List

  1. Pull down the Wi-Fi menu icon and choose “Open Network Preferences”, or go to the “Network” preference panel from Apple menu and System Preferences
  2. Select “Wi-Fi” from the network panel sidebar, then click the “Advanced” button in the corner
  3. Go to the “Wi-Fi” tab and find the router/network to forget under the “Preferred Networks” list
  4. Select the network and then choose the [-] minus button to remove (forget) the wireless network
  5. Confirm to forget the wi-fi network by choosing “Remove”
  6. Repeat as necessary for other wifi networks to forget
  7. Click “OK”, then exit out of System Preferences, choose “Apply” if asked

Connect to the FalconNet Wireless Network

  1. Click Apple > System Preferences.
  2. Click Network.
  3. Click Wi-Fi > Advanced.
  4. Under Preferred Networks, click the + symbol.
  5. Enter the following information:
    1. Network Name: FalconNet
    2. Security: WPA2 Enterprise
    3. Mode: Automatic
    4. Your FalconNet username and password Then click OK.
  6. Click OK.
  7. Type your Mac administrator password and click OK.
  8. At the Network screen, change the Network Name to FalconNet and click Apply. The connection will initiate.
  9. Wi-Fi Connected and Status: Connected display to confirm the connection. To close the window, click the red close button.

Details

Article ID: 52541
Created
Tue 4/24/18 3:48 PM
Modified
Fri 10/25/19 2:53 PM

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