Popular Services

Use this form to request your My CedarCrest username and password.

Form for requesting your Student or Employee (Jenzabar) ID Number

Link for the Self-Service site to enroll or to reset your FalconNet password.

Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.

Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.

Request assistance for error messages and other issues using administrative applications.

Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.

Support for College-owned printers, including Ricoh multi-function devices.

Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.

Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.

Walk-In Request form & information.

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.

Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 3348 from the classroom phone, or call 610-606-4635, option 2.

Request assistance for currently-installed software on College-owned devices.

Request installation of campuswide or department-purchased software on department computers, including departmental student stations.

Requests to install software on classroom instructor stations and computer lab classrooms.

Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.

Please use this form to request assistance in classrooms for academic events only.

Submission form to request technology purchases both hardware- and software-related.

Use this form to request a new page or portlet creation within My CedarCrest. New requests will be followed up with an appointment to discuss your needs and start the new project request.

Network Folder Shares Favorite Service

Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.

Use this form for complete videos and audio files. For scene digitizing requests, please use the Course Development request form.

Use this form to request information, ask for advice, or ask for help on designing your online course and materials.

Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.

Information on finding support for wireless connections on college-owned devices.