Popular Services

Link for the Self-Service site to enroll or to reset your FalconNet password.

Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.

Use this form to request InfoNet report access in My CedarCrest.

Form for requesting your Student or Employee (Jenzabar) ID Number

Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.

Use this form to notify Information Technology of any errors or abnormalities experienced in the Jenzabar testing environment.

Access is given to departments who enter student information and purchasing data only.

Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.

Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.

Requesting assistance with the VPN network.

Submission form to request technology purchases both hardware- and software-related.

Use this form to request your My CedarCrest username and password.

Support for College-owned printers, including Ricoh multi-function devices.

Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.

Request access to a department email account or department-use FalconNet (network) account.

Request assistance for error messages and other issues using administrative applications.

Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.

This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.

Use this form to request the installation of hardwired network connections in offices or other locations.

Requests to install software on classroom instructor stations and computer lab classrooms.

Please use this form to request assistance in classrooms for academic events only.

Request assistance for currently-installed software on College-owned devices.

Request for a new computer, not a replacement.

Request installation of campuswide or department-purchased software on department computers, including departmental student stations.

New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.