Popular Services

Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.

Link for the Self-Service site to enroll or to reset your FalconNet password.

Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.

Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.

Use this form to request InfoNet report access in My CedarCrest.

Form for requesting your Student or Employee (Jenzabar) ID Number

Request installation of campuswide or department-purchased software on department computers, including departmental student stations.

Access is given to departments who enter student information and purchasing data only.

Request to access current student club/organization email accounts and print accounts, or to request the creation of a new club account.

Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 3348 from the classroom phone, or call 610-606-4635, option 2.

Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.

Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.

Service to request access to a current departmental account, or for the creation of a new departmental account.

Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.

Requesting assistance with the VPN network.

If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.

Service request form for full time employees to request a FalconNet account-linked Adobe ID.

Support for College-owned printers, including Ricoh multi-function devices.

Request a software upgrade for or installation of administrative software.

Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.

Form for requesting a conference phone for a meeting.

Link to the Library's media request form.

Use this form to request your My CedarCrest username and password.

This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.

Walk-In Request form & information.