My Recently Visited Services

Use this form to request a new page or portlet creation within My CedarCrest. New requests will be followed up with an appointment to discuss your needs and start the new project request.

Request for a new computer, not a replacement.

Please use this request if you are receiving an error message while attempting to use a portlet or form within My CedarCrest.

Requests to install software on classroom instructor stations and computer lab classrooms.

Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.

Information on finding support for wireless connections on college-owned devices.

Form for requesting your Student or Employee (Jenzabar) ID Number

Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.

Link for the Self-Service site to enroll or to reset your FalconNet password.

Walk-In Request form & information.

Use this form to request your My CedarCrest username and password.

Service to request a new departmental FalconNet or Email account, or request for a new student club email and print quota account.

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.

Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.

Request assistance for error messages and other issues using administrative applications.

Use this form to request InfoNet Access.

Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.

Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.

Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.

Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 3348 from the classroom phone, or call 610-606-4635, option 2.

Submission form to request technology purchases both hardware- and software-related.

Request access to a department email account or department-use FalconNet (network) account.

If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.

Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.

Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.