Popular Services

Use this form to request your My CedarCrest username and password.


Use this form to request InfoNet report access in My CedarCrest.


Support for College-owned printers, including Ricoh multi-function devices.


Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.


Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.


Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.


Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.


Form for requesting your Student or Employee (Jenzabar) ID Number


Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.


If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.


Use this form to update your Registrar-approved name change.


Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.


Submission form to request technology purchases both hardware- and software-related.


Link to the Library's media request form.


Form for requesting a conference phone for a meeting.


New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.


Access is given to departments who enter student information and purchasing data only.


Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.


Please use this form to request assistance in classrooms for academic events only.


Requests to install software on classroom instructor stations and computer lab classrooms.


Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.


Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.


Request for a new computer, not a replacement.


Use this form to notify Information Technology of any errors or abnormalities experienced in Jenzabar or Infomaker.