Popular Services
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Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
Link to the Library's media request form.
Support for College-owned printers, including Ricoh multi-function devices.
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.
Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.
Use this form to request your My CedarCrest username and password.
Use this form to request InfoNet report access in My CedarCrest.
Requesting assistance with the VPN network.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Form for requesting your Student or Employee (Jenzabar) ID Number
Submission form to request technology purchases both hardware- and software-related.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.
Use this form to request an appointment to pickup your College-issued laptop.
IRB Committee chairs should use this form to add a new advisor to the DocuWare website.
Use this form to request information, ask for advice, or ask for help on designing your online course and materials.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
Form for requesting a conference phone for a meeting.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
Request installation of campuswide or department-purchased software on department computers, including departmental student stations.
Information on finding support for wireless connections on college-owned devices.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.