Popular Services

Support for College-owned printers, including Ricoh multi-function devices.

Link for the Self-Service site to enroll or to reset your FalconNet password.

Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.

Use this form to request your My CedarCrest username and password.

If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.

Requesting assistance with the VPN network.

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.

Submission form to request technology purchases both hardware- and software-related.

Service request form for full time employees to request a FalconNet account-linked Adobe ID.

Request assistance for currently-installed software on College-owned devices.

Request a software upgrade for or installation of administrative software.

Use this form to notify Information Technology of any errors or abnormalities experienced in Jenzabar or Infomaker.

This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.

Form for requesting your Student or Employee (Jenzabar) ID Number

Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.

Service to request access to a current departmental account, or for the creation of a new departmental account.

Individual or class instruction is available for instructors or students for academic events.

Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.

Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.

Link to the Library's media request form.

Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.

Requests to install software on classroom instructor stations and computer lab classrooms.

Use this form to request information, ask for advice, or ask for help on designing your online course and materials.

Use this form to request InfoNet report access in My CedarCrest.

New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.