Popular Services

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.


Support for College-owned printers, including Ricoh multi-function devices.


Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.


Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.


Use this form to notify Information Technology of any errors or abnormalities experienced in Jenzabar or Infomaker.


Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.


Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.


If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.


Access is given to departments who enter student information and purchasing data only.


Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.


This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.


Use this form to request InfoNet report access in My CedarCrest.


Use this form to update your Registrar-approved name change.


If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.


Link to the Library's media request form.


Use this form for complete videos and audio files. For scene digitizing requests, please use the Course Development request form.


New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.


Form for requesting your Student or Employee (Jenzabar) ID Number


Use this form to request your My CedarCrest username and password.


Form for requesting a conference phone for a meeting.


Use this form to request information, ask for advice, or ask for help on designing your online course and materials.


Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.


Submission form to request technology purchases both hardware- and software-related.


Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.