Popular Services

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Support for College-owned printers, including Ricoh multi-function devices.

Link for the Self-Service site to enroll or to reset your FalconNet password.

Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.

Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.

Use this form to update your Registrar-approved name change.

Individual or class instruction is available for instructors or students for academic events.

Use this form to request your My CedarCrest username and password.

Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.

Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.

Link to the Library's media request form.

Request to access current student club/organization email accounts and print accounts, or to request the creation of a new club account.

Use this form to request InfoNet report access in My CedarCrest.

Service request form for full time employees to request a FalconNet account-linked Adobe ID.

Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.

If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.

Walk-In Request form & information.

Access is given to departments who enter student information and purchasing data only.

Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.

Request assistance for currently-installed software on College-owned devices.

Request a software upgrade for or installation of administrative software.

Request assistance for error messages and other issues using administrative applications.

Form for requesting your Student or Employee (Jenzabar) ID Number

New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.

Submission form to request technology purchases both hardware- and software-related.