Popular Services

Support for College-owned printers, including Ricoh multi-function devices.

Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.

Link for the Self-Service site to enroll or to reset your FalconNet password.

Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.

Form for requesting your Student or Employee (Jenzabar) ID Number

Use this form to request your My CedarCrest username and password.

Requesting assistance with the VPN network.

Use this form to update your Registrar-approved name change.

Use this form to request InfoNet report access in My CedarCrest.

Link to the Library's media request form.

Submission form to request technology purchases both hardware- and software-related.

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.

New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.

If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.

Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.

For for requesting a new GoToMeeting account.

Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.

Request assistance for currently-installed software on College-owned devices.

Request to access current student club/organization email accounts and print accounts, or to request the creation of a new club account.

Use this form to request information, ask for advice, or ask for help on designing your online course and materials.

Service request form for full time employees to request a FalconNet account-linked Adobe ID.

Please use this form to request assistance in classrooms for academic events only.

Use this form to notify Information Technology of any errors or abnormalities experienced in Jenzabar or Infomaker.

Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.

Request installation of campuswide or department-purchased software on department computers, including departmental student stations.