Popular Services
Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.
Submission form to request technology purchases both hardware- and software-related.
Requesting assistance with the VPN network.
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
Use this form to request an appointment to pickup your College-issued laptop.
Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Use this form to request InfoNet report access in My CedarCrest.
Request assistance for currently-installed software on College-owned devices.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Request installation of campuswide or department-purchased software on department computers, including departmental student stations.
Access is given to departments who enter student information and purchasing data only.
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
Support for College-owned printers, including Ricoh multi-function devices.
Request for automatic reports sent on departmental printing charges.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Please use this request if you are receiving an error message while attempting to use a portlet or form within My CedarCrest.
Use this form to request your My CedarCrest username and password.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
IRB Committee chairs should use this form to add a new advisor to the DocuWare website.
Link to the Library's media request form.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.