Popular Services
Link to the Library's media request form.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
Access is given to departments who enter student information and purchasing data only.
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.
Support for College-owned printers, including Ricoh multi-function devices.
Use this form to request an appointment to pickup your College-issued laptop.
Use this form to request your My CedarCrest username and password.
Use this form to request InfoNet report access in My CedarCrest.
Submission form to request technology purchases both hardware- and software-related.
Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Form for requesting your Student or Employee (Jenzabar) ID Number
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
Use this form to request the installation of hardwired network connections in offices or other locations.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Requesting assistance with the VPN network.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.
Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.