Popular Services
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.
Use this form to request your My CedarCrest username and password.
Use this form to request InfoNet report access in My CedarCrest.
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Use this form to request an appointment to pickup your College-issued laptop.
Request for automatic reports sent on departmental printing charges.
Support for College-owned printers, including Ricoh multi-function devices.
Requests to install software on classroom instructor stations and computer lab classrooms.
Submission form to request technology purchases both hardware- and software-related.
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
Link to the Library's media request form.
Requesting assistance with the VPN network.
Please use this form to request assistance in classrooms for academic events only.
Request assistance for currently-installed software on College-owned devices.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.
Access is given to departments who enter student information and purchasing data only.
Form for requesting a conference phone for a meeting.
Request to grant or revoke access for department printing charge accounts.