Popular Services

Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.

Link for the Self-Service site to enroll or to reset your FalconNet password.

Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.

Support for College-owned printers, including Ricoh multi-function devices.

Submission form to request technology purchases both hardware- and software-related.

Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.

Use this form to request your My CedarCrest username and password.

Use this form to request InfoNet report access in My CedarCrest.

If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.

Request assistance for currently-installed software on College-owned devices.

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.

Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.

Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.

Request to access current student club/organization email accounts and print accounts, or to request the creation of a new club account.

Request assistance for error messages and other issues using administrative applications.

Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.

Request for a new computer, not a replacement.

Request a software upgrade for or installation of administrative software.

Please use this request if you are receiving an error message while attempting to use a portlet or form within My CedarCrest.

Form for requesting your Student or Employee (Jenzabar) ID Number

Individual or class instruction is available for instructors or students for academic events.

Link to the Library's media request form.

Use this form to update your Registrar-approved name change.

Requesting assistance with the VPN network.

This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.