Popular Services
Use this form to request InfoNet report access in My CedarCrest.
Use this form to request your My CedarCrest username and password.
Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Support for College-owned printers, including Ricoh multi-function devices.
Request to be added to Department Printing Permissions
Access is given to departments who enter student information and purchasing data only.
Schedule a support meeting for an incoming student with their admissions advisor and an Information Technology staff member.
Form for requesting your Student or Employee (Jenzabar) ID Number
Link to the Library's media request form.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
Use this form to update your Registrar-approved name change.
Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.
Please use this form to request assistance in classrooms for academic events only.
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
Individual or class instruction is available for instructors or students for academic events.
IRB Committee chairs should use this form to add a new advisor to the DocuWare website.
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.
Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.
Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.