Popular Services

Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.


If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.


Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.


Use this form to request InfoNet report access in My CedarCrest.


Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.


Use this form to request your My CedarCrest username and password.


Request to be added to Department Printing Permissions


Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.


Requests to install software on classroom instructor stations and computer lab classrooms.


Use this form to request an appointment to pickup your College-issued laptop.


Request for automatic reports sent on departmental printing charges.


Support for College-owned printers, including Ricoh multi-function devices.


Link to the Library's media request form.


Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.


Submission form to request technology purchases both hardware- and software-related.


Please use this form to request assistance in classrooms for academic events only.


Individual or class instruction is available for instructors or students for academic events.


Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.


This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.


Information on finding support for wireless connections on college-owned devices.


Schedule a support meeting for an incoming student with their admissions advisor and an Information Technology staff member.


Use this form to request information, ask for advice, or ask for help on designing your online course and materials.


IRB Committee chairs should use this form to add a new advisor to the DocuWare website.