Popular Services

Use this form to request your My CedarCrest username and password.


Use this form to request InfoNet report access in My CedarCrest.


Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.


Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.


Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.


If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.


Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.


Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.


If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.


Access is given to departments who enter student information and purchasing data only.


Use this form to request information, ask for advice, or ask for help on designing your online course and materials.


Submission form to request technology purchases both hardware- and software-related.


Form for requesting your Student or Employee (Jenzabar) ID Number


Support for College-owned printers, including Ricoh multi-function devices.


Link to the Library's media request form.


IRB Committee chairs should use this form to add a new advisor to the DocuWare website.


Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.


Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.


This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.


Requests to install software on classroom instructor stations and computer lab classrooms.


Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.


Use this form to request a computer move when switching offices, to update our inventory after a move has been made, or for pickup of hardware for recycling.


Request installation of campuswide or department-purchased software on department computers, including departmental student stations.


Request assistance for error messages and other issues using administrative applications including Jenzabar, Alchemy, Docuware, ReportExec, and other similar applications.