Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
Link for the Self-Service site to enroll or to reset your FalconNet password.
Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.
Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.
Support for College-owned printers, including Ricoh multi-function devices.
Use this form to request InfoNet report access in My CedarCrest.
Use this form to notify Information Technology of any errors or abnormalities experienced in the newly upgraded Jenzabar environment.
Please use this form to report non-urgent issues only. If you need immediate assistance, please dial extension 4357 from the classroom phone, or call 610-606-4635.
This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.
Service request form for full time employees to request a FalconNet account-linked Adobe ID.
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
Form for requesting your Student or Employee (Jenzabar) ID Number
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
Use this form to request your My CedarCrest username and password.
Request to access current student club/organization email accounts and print accounts, or to request the creation of a new club account.
For for requesting a new GoToMeeting account.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Submission form to request technology purchases both hardware- and software-related.
Access is given to departments who enter student information and purchasing data only.
Requests to install software on classroom instructor stations and computer lab classrooms.
Individual or class instruction is available for instructors or students for academic events.
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Request access to a department email account or department-use FalconNet (network) account.
Link to the Library's media request form.
Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.