Popular Services

Use this form to request your My CedarCrest username and password.


Schedule a support meeting for an incoming student with their admissions advisor and an Information Technology staff member.


Use this form to update your Registrar-approved name change.


Use this form to request InfoNet report access in My CedarCrest.


Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.


Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.


Request assistance for currently-installed software on College-owned devices.


If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.


Request installation of campuswide or department-purchased software on department computers, including departmental student stations.


Form for requesting your Student or Employee (Jenzabar) ID Number


Link to the Library's media request form.


Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.


Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.


Submission form to request technology purchases both hardware- and software-related.


Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.


If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.


Information on finding support for wireless connections on college-owned devices.


Use this form to request the installation of hardwired network connections in offices or other locations.


Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.


Access is given to departments who enter student information and purchasing data only.


Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.


New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.


Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.


This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.