Popular Services
Wireless access from personal and campus owned devices, for faculty, staff, students, and guests.
If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.
Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.
If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.
Support for College-owned printers, including Ricoh multi-function devices.
Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.
Use this form to request an appointment to pickup your College-issued laptop.
Request to grant or revoke access for department printing charge accounts.
Request to be added to Department Printing Permissions
Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.
Use this form to request your My CedarCrest username and password.
Information on finding support for wireless connections on college-owned devices.
Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.
Request data processing events in Jenzabar and to request data files for non-Jenzabar-linked databases and software systems.
Submission form to request technology purchases both hardware- and software-related.
Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.
Use this form to request the installation of hardwired network connections in offices or other locations.
Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.
Access is given to departments who enter student information and purchasing data only.
Requesting assistance with the VPN network.
Please use this request if you are receiving an error message while attempting to use a portlet or form within My CedarCrest.
Please use this form to request assistance in classrooms for academic events only.
New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.
Use this form to request information, ask for advice, or ask for help on designing your online course and materials.