Popular Services

If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.


Use this form to request your My CedarCrest username and password.


Request Creation of New Shared Mailbox for Departments or Student Organizations, or Add/Remove access to an existing shared mailbox.


Submission form to request technology purchases both hardware- and software-related.


Use this form to request InfoNet report access in My CedarCrest.


Access is given to departments who enter student information and purchasing data only.


Request assistance for currently-installed software on College-owned devices.


Request installation of campuswide or department-purchased software on department computers, including departmental student stations.


Request for automatic reports sent on departmental printing charges.


Support for College-owned printers, including Ricoh multi-function devices.


Use this form to request an appointment to pickup your College-issued laptop.


Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.


New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.


Request assistance connecting to shared personal or departmental folders on the network. This includes help mapping drives.


If you have forgotten your login information, are otherwise unable to login, and have not registered on our FalconLink website, please use this form to have a technician contact you for a password reset.


Form for requesting a conference phone for a meeting.


Please use this form to request assistance in classrooms for academic events only.


Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.


Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.


Request to grant or revoke access for department printing charge accounts.


This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.


Link to the Library's media request form.


IRB Committee chairs should use this form to add a new advisor to the DocuWare website.