Popular Services

Link for the Self-Service site to enroll or to reset your FalconNet password.

Can't find what you need above? Use this form, tell us what you need, and we'll be in touch within one business day.

Service request form for full time employees to request a FalconNet account-linked Adobe ID.

Use this service request if you have not registered on the self-service password website, or have forgotten your security question answers to reset your own password.

Use this form for help with your desktop, laptop, mouse, keyboard, or peripheral devices.

Requesting assistance with the VPN network.

Request a software upgrade for or installation of administrative software.

Request assistance for error messages and other issues using administrative applications.

Form for requesting your Student or Employee (Jenzabar) ID Number

Link to the Library's media request form.

Use this form to request your My CedarCrest username and password.

Support for College-owned printers, including Ricoh multi-function devices.

Submission form to request technology purchases both hardware- and software-related.

This form is for Cedar Crest College Faculty and Staff Audio/Visual Equipment reservations.

Please use this form to request assistance in classrooms for academic events only.

Use this form to update your Registrar-approved name change.

New employees can request orientation training with Instructional Technology to learn how to use the College's LMS system, CANVAS.

Use this form to request InfoNet report access in My CedarCrest.

Questions related to start/end Dates of terms, access to courses, moving course material to a different term, and other administrative questions/issues with CANVAS.

Use this form to request information, ask for advice, or ask for help on designing your online course and materials.

Use this form to request changes to a current page or portlet within My CedarCrest. This includes updates on information, file downloads, and access.

Issues with your current hardwired (ethernet) connection in your residence hall room, office, or other campus location.

If you have tried following the Falconstream directions in our knowledge base, and are still unable to connect your smart device to the wireless network, please submit a request form.

Service to request access to a current departmental account, or for the creation of a new departmental account.

Request wireless access for events that include the general public that are more then 2 hours long, or for vendors who needs to process credit card or other information at an event. Two weeks notice is requested for these service requests.